Regional Operations Lead (West & South)

Regional Operations Lead Warehousing & Logistics

The Regional Operations Lead – Warehousing & Logistics is responsible for overseeing and optimizing warehouse operations, supply chain logistics, and distribution activities across multiple locations within a designated region. This role ensures operational efficiency, cost-effectiveness, and adherence to company policies and industry standards while driving strategic improvements. Additionally, the role holds full responsibility for Profit & Loss (P&L) management, vendor management, and client payment collection, ensuring financial sustainability along with operational excellence.

Key Responsibilities:

1. Warehouse & Logistics Operations Management

• Oversee the end-to-end warehousing and logistics operations across multiple facilities in the region.
• Ensure smooth inbound and outbound logistics, inventory control, and distribution processes.
• Optimize warehouse layouts, storage systems, and material handling to enhance efficiency.
• Implement industry best practices for warehouse management, logistics, and supply chain processes.

2. Supply Chain & Inventory Management

• Monitor and manage inventory levels to ensure optimal stock availability.
• Implement demand forecasting and supply planning strategies to prevent stockouts or overstocking.
• Work closely with procurement, suppliers, and transportation teams to ensure timely deliveries.
• Ensure proper documentation and compliance with regulatory requirements.

3. Profit & Loss (P&L) Management

• Take full ownership of the regional warehouse and logistics P&L, ensuring cost efficiency and revenue growth.
• Develop and implement cost-control measures to optimize operational expenses.
• Identify opportunities for revenue enhancement through improved service levels and operational excellence.
• Analysing financial reports, operational costs, and budget variances, implementing corrective actions as needed.

4. Vendor Management

• Establish and maintain strong relationships with third-party logistics providers, suppliers, and service vendors.
• Negotiate contracts, pricing, and service level agreements (SLAs) to ensure cost-effective procurement.
• Monitor vendor performance against contractual obligations and address any service discrepancies.
• Ensure timely vendor payments and resolve any disputes related to invoices or service quality.

5. Client Payment Collection & Financial Coordination

• Oversee the timely collection of payments from clients, ensuring alignment with contractual terms.
• Work closely with the finance and accounts team to monitor outstanding receivables and follow up on overdue payments.
• Develop and implement strategies to improve payment collection efficiency and reduce outstanding dues.
• Maintain strong client relationships to address payment-related concerns while ensuring smooth business operations.

6. Team Leadership & Performance Management

• Lead, train, and mentor warehouse managers, supervisors, and operational teams.
• Set performance metrics and KPIs for warehouse and logistics teams, ensuring accountability.
• Drive a culture of safety, efficiency, and continuous improvement within the workforce.

7. Process Optimization & Cost Control

• Identify areas for cost reduction, process improvement, and operational excellence.
• Implement Lean, Six Sigma, or other best practices to enhance productivity and reduce inefficiencies.
• Leverage technology and automation to streamline warehouse and logistics operations.

8. Compliance, Safety, and Risk Management

• Ensure all operations comply with regulatory standards, safety guidelines, and company policies.
• Implement and enforce warehouse and logistics safety protocols to minimize risks and accidents.
• Maintain strong relationships with key stakeholders, including vendors, customers, and government agencies.

Experience & Qualification

• Bachelor’s/master’s degree in supply chain management, Logistics, Business Administration, or related field.
• 10+ years of experience in warehousing, logistics, and supply chain management, with at least 5 years in a leadership role.
• Strong financial acumen with experience in P&L management, budgeting, and cost control.
• Proven expertise in vendor management, contract negotiations, and performance tracking.
• Experience in client payment collection, credit control, and accounts receivable management.
• Proficiency in warehouse management systems (WMS), ERP, and logistics software.
• Expertise in process optimization, operational excellence, and cost-reduction strategies.
• Excellent leadership, analytical, and problem-solving skills.
• Strong communication and stakeholder management abilities.