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Operations Manager
Sri Bhagyalakshmi Enterprises
posted 11d ago
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Job Description
1. One day before Operation plan follow up as per SOP
2. Operations Readiness to success - Every day 9 am report
3. Ensuring 100% WhatsApp activities (7 Parameters)
4. Breath analyzer report must be 100 % - no deviations
5. Daily Client meeting remarks to be submitted to Sr.GM
6. Completion of daily A-Z operations reports - 100%
7. Any manpower-related issues to be recorded - Absenteeism etc
8. Ensure 10% Surplus drivers to be maintained
9. 100 % adherence to Client SOPs (if any)
10. 100% on-time billing closing every week
11. On-time Collection of SLA & SLF from each client every month
12. Submit- Daily / Weekly /Monthly reports
13. Submit daily Self Tickets, Internal Dept tickets, Management Tickets & Client tickets
14. 100 % adherence to Vehicle/Spare Vehicle SOPs
15. Escalation of any Grievances of Drivers and Staff to Management Role
Employment Type: Full Time, Permanent
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