Network Engineer L2

Key Responsibilities

1. Network Monitoring & Troubleshooting:
• Monitor Juniper-based network infrastructure to ensure uninterrupted operations.
• Perform L1.5 troubleshooting for routing, switching issues within the Juniper ecosystem (e.g., MX, EX, SRX series).
• Proactively identify and resolve network faults, escalating to L2/L3 teams when necessary.
• Perform system upgrades,
• Execute MOPs
2. Configuration & Maintenance:
• Assist in the configuration and maintenance of Juniper devices.
• Apply software updates, patches, and upgrades as directed.
• Maintain accurate device configurations and backups.
3. Support Operations:
• Respond to customer escalations related to network issues.
• Provide timely updates and resolutions to service-impacting incidents.
• Liaise with upstream providers and internal stakeholders to troubleshoot ISP backbone issues.
4. Documentation:
• Maintain and update network diagrams, incident logs, and configuration documentation.
• Create and update SOPs for common troubleshooting and operational tasks.
5. Performance Analysis:
• Monitor network performance and suggest optimizations.
• Utilize tools like Junos Space, syslog servers, and network monitoring systems for analytics and insights.
6. Compliance & Best Practices:
• Ensure compliance with security and operational guidelines.
• Follow ISP best practices for IP addressing, ISIS/BGP/OSPF configurations, and network segmentation.
• Understanding of MPLS, Optical Networks

Qualifications

• Educational Background:
  Bachelors degree in Computer Science, Information Technology, Telecommunications, or equivalent experience.
• Certifications (Preferred):
• Juniper Networks Certified Associate (JNCIA)
• Juniper Networks Certified Specialist (JNCIS) – SP/ENT/SEC (advantageous)
• CCNA or other relevant certifications (optional).
• Experience:
• 1-3 years of experience in a telecom or ISP environment.
• Hands-on experience with Juniper devices (MX, SRX, EX series).
• Understanding of Layer 2/3 protocols such as BGP, OSPF, MPLS, VLANs, and IPsec VPNs.

Skills & Competencies

• Technical Skills:
• Strong knowledge of Juniper Junos OS and CLI operations.
• Familiarity with IP addressing (IPv4/IPv6), subnetting, NAT, and QoS.
• Basic knowledge of network monitoring tools (e.g., SolarWinds, Nagios, or equivalent).
• Soft Skills:
• Strong analytical and problem-solving skills.
• Ability to work under pressure and meet SLAs.
• Excellent communication and documentation skills.
• Preferred Tools Knowledge:
• Junos Space, syslog analyzers, packet sniffers (e.g., Wireshark), and ticketing systems.

Work Environment

• Shift Requirements: Rotational shifts, including nights and weekends, to support 24x7 operations.
• Location Requirements: On-site presence or hybrid work arrangement based on operational needs.