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4.1

based on 444 Reviews

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4 ReSource Pro Specialist Jobs

Team Lead/Specialist

5-9 years

₹ 4.25 - 8L/yr

Bangalore / Bengaluru

1 vacancy

Team Lead/Specialist

ReSource Pro

posted 29d ago

Job Description

Hi,


Greetings from ReSource Pro!!!


Thank you for exploring a career at ReSource Pro.


We are looking for Team Leaders, Specialists, Senior analyst and Acting team leads who have experience in team handling and have worked in purely BPO, KPO, or international campaigns with a minimum of 5-9 years of experience and 1-2 years as Team Leaders for Backend operation/Non voice process on papers.


REACHING OUT TO CANDIDATES WHO ARE IN BENGALURU !!!


If you're interested in learning more, please refer to the Job description below in this mail.

ReSource Pro Operational Solutions Private Limited, Bangalore


ReSource Pro Global Achievements:

  • ISG Provider Lens Insurance BPO Services and Platform Solutions 2020
  • ReSource Pro is placed as High in Product Challenger.
  • EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021
  • ReSource Pro is identified as a strong Market Impact in the list of Major Contenders

Job Description - OPEX, Specialist, India

I. Basic Information


Job Title : OPEX Specialist

  • Report to : AM - Service Delivery
  • Location : Bangalore, India

II. Purpose of the Position

Processes complex tasks, implements new tasks and/or manages existing tasks without supervision. Provides guidance, instruction and direction to the team of client associates and client analysts. Ensures to maintain and meet the quality and quantity standards, with timelines. Responsible for meeting quality, quantity, and timeliness requirements.


. Minimum Qualifications

  • Experience: 5+ years at least and 1+ years as a team lead
  • Education Background: Bachelor Degree (Major)
  • Skills : Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage.

Competencies and Behaviors:

  • Train others
  • Builds team relationships
  • Communicates effectively
  • Demonstrates functional excellence
  • Customer centric

Employee Value Proposition:

  • Join :Work with the best in class profession and know what they do
  • Learn :Learning is a lifelong process and you will have ample opportunities to develop
  • Advance : Real time promotions on business needs.
  • Earn : Our total reward strategy is much more than the base salary

Please share your profile : suchitha_madula@resourcepro.in

Company address:

2nd, 3rd, 7th, 8th and 9th floor, HUB 4 Building, Karle Town Center - SEZ, Kempapura Main Road, Nagavara, Bengaluru, BANGALORE, Karnataka, India



Employment Type: Full Time, Permanent

Read full job description

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What Specialist at ReSource Pro are saying

2.9
 Rating based on 4 Specialist reviews

Likes

Working at resource pro is like walking on fire you will definitely get burned

    Dislikes

    Everything about resources pro is bad the management the work culture there is no work life balance

    • Salary - Bad
      +6 more
    Read 4 Specialist reviews

    Specialist salary at ReSource Pro

    reported by 25 employees with 4-13 years exp.
    ₹6 L/yr - ₹12.3 L/yr
    17% less than the average Specialist Salary in India
    View more details

    What ReSource Pro employees are saying about work life

    based on 444 employees
    60%
    98%
    61%
    61%
    Strict timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    ReSource Pro Benefits

    Health Insurance
    Work From Home
    Job Training
    Team Outings
    Cafeteria
    Soft Skill Training +6 more
    View more benefits

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