ServiceNow Developer Lead Product Analyst

• Having experience in ServiceNow Development and ability to drive solutions independently.
• Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be added advantage.
• Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
• Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
• Experience in managing flows and workflows of Medium to Complex in nature.
• Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Understanding of Service Portal designing would be an added advantage.

Candidate must have general development experience.

• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Ability to take role of Solution Architect and deliver projects for implementation and enhancements for customers along with Project Managers.
• Proficient in JavaScript with understanding on ServiceNow scripting.
• Must have some experience working with relational databases.

Candidate must be able to provide management support.

• Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team.
• Support the junior members and also check the performance of the junior developers.
• Communication with the Internal and External stakeholders for gathering of business needs.

Required Certifications and Knowledge:

• ServiceNow - Certified System Administrator
• ServiceNow - ITSM preferred or any other Implementation Specialist
• Working in Agile Team and Scrum Framework.

Preferred Certifications and Knowledge

• Certified Application Developer
• ITIL Certification
• Micro-certifications:
• Micro-Certification: Automated Test Framework
• Micro-Certification: Flow Designer
• Micro-Certification: Integration Hub
• Micro-Certification: Agile Test

Total Experience Expected: 08-10 years