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Somochem

Compare

3.1

based on 9 Reviews

8 Somochem Jobs

Executive/ Sr. Executive CRM Specialist

Somochem

3.1

based on 9 Reviews

5-10 years

Mumbai

1 vacancy

Executive/ Sr. Executive CRM Specialist

Somochem

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

CRM Change Management Training Training Management

Job Description

Candidate profiecient in CRM configuration & Change Management.

Key Activities -

CRM Configuration

Create Configurations and Workflows for Efficiency

Create and manage Escalation Matrix

Improve Response Times to the Customer

Bring Accountability in Task Management

Change Management

Training People to the New Software and Workflow

Motivating People in Adoption

Tracking SLA

Tracking Efficiency

NPS Measurement

Positions requirements -

Expereince - 5+ years

Education - Bachelor of Engineering

Employment Type: Full Time, Permanent

Read full job description

What people at Somochem are saying

What Somochem employees are saying about work life

based on 9 employees

50%

67%

38%

100%

Flexible timing

Monday to Saturday

Within country

Day Shift

View more insights

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