Solution Consultant (US)

The Opportunity:

We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems.

Objectives aligned to this role:
Solution Design, Sales Support & Overall Business Growth.

What would you do?

• 2+ years of relevant IT experience; minimum 2 years of solution consulting experience of enterprise-wide software solutions, integrations, cloud, data management, solution design, etc.
• Support BUSINESSNEXT product sales as a techno-functional and domain expert.
• Prepare and deliver bespoke technical and product demonstrations at client meetings using storylines that resonate with the target audience.
• Deliver product messaging through product demonstrations and articulate value proposition through whiteboard and slide presentations, proof of concept management, and RFP response documents.
• Responsible for the creation of Storyboards and Pitch Decks for Product/Solution Demonstrations.
• Participate in workshops to determine customers business challenges and deliver product demonstrations to align our solution with customer needs.
• Support the lead solution engineer for RFP management - Gathering market competition and customer information for the US market, Responding to RFPs/ RFIs, Functional/Technical compliances, Solution Preparation, and Proposal preparation.
• Work closely with the pre-sales and sales teams based in the US to support business development efforts.
• Understand and configure our out-of-the-box CRM solution offerings tailored for US banks and credit unions.
• Keep demo instances ready with current and upcoming features aligned with the US market strategy.
• New requirements to the product team about product enhancements that address customer needs and drive additional business value.

Required Skills

• Excellent communication and presentation skills
• Strong technology experience and keeps herself/himself updated with the latest technology trends
• 2+ years of experience in creating product demonstration and solutions experience to apply business use cases in the BFSI domain for CRM software industry/banking applications.
• Proficiency in any CRM platform such as Salesforce, Microsoft Dynamics, or similar or BFSI business application. Technical expertise in SAAS or enterprise software solutions will be an added advantage.
• Understanding of the US banking sector/ US Fintech landscape is a significant advantage
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Creative problem-solving skills with a flexible mindset and desire to work in a fast-paced, high-growth organization.
• Product and Solution Consulting for prospects/existing customers in the BFSI domain
• RFP management â Excellent documentation skills to respond to RFPs/ RFIs, Functional/Technical compliances, Solution Preparation, Proposal preparation, as per the timelines of customer.
• Experience in Project Delivery of at least 1 CRM across Sales, Service, Marketing modules will be an added advantage.
• Business value creation & ROI.
• Solution presentation including Presales activity as well as basic product demo, check on the Solution viability.
• Worked as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goal.
• Utilize sales acumen and keen understanding of client needs to actively connect with potential/ existing clientele.
• Craft engaging conversations that convey the essence of our products, highlighting their benefits, unique advantages, and the compelling journey behind their creation.
• Skilfully manoeuvre through customer engagements, remain agile to cater to customer requirements to drive successful sales outcomes.
• Pitch our products and passionately articulate the value proposition of our products, demonstrate tech enthusiasm that resonates with potential customers, and foster lasting relationships.
• Use technical acumen to understand our offerings deeply, facilitating meaningful conversations with customers to highlight our USP.

Behavioural Attributes:

• Effective communicator, collaborator, and strategic planner. Capable of engaging both technical and non-technical audiences during product
• Demonstrating problem-solving skills and product knowledge.
• Thrives in challenging situations and excels in delivering results under tight timelines.

Academic Qualification:

• Computer Engineering/ equivalent technical qualification from a reputed college/ university
• Good understanding of current technology trends along with ultra-scalable systems
• Proficient in effectively communicating with internal stakeholders across various domains, including technology and business.