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3.9

based on 28 Reviews

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1 Global E-SoftSys Software Application Support Analyst Job

Software Application Support Analyst

Global E-SoftSys Pvt Ltd.

 · 

3.9

 based on 28 Reviews

4-7 years

Mangaluru

1 vacancy

Software Application Support Analyst

Global E-SoftSys

posted 27d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Voice Process QA Engineering Troubleshooting MS SQL Server DBA Customer Satisfaction

+ 1 more

Job Description

Software Application Support Analyst

Location:

Mangalore

Requirements:

  • Must be willing to work in permanent US timing
  • Should have excellent communication skills (both verbal & Written)
  • Experience in handling US/Canadian customers will be a major plus
  • Establishing a cordial relationship with the clients so as to ensure maximum customer satisfaction.
  • Should have exposure on US Client interaction (Voice Process)
Read More
Job Details:
Responsible for providing support to USA clients via online chat, e-mail & sometimes phone, troubleshooting issues reported by clients, responsible for supplemental QA activities, ensuring maximum customer satisfaction. Basic knowledge of networking concepts & Microsoft SQL Server required Job Code: Experience:
Apply

Employment Type: Full Time, Permanent

Read full job description

Global E-SoftSys Interview Questions & Tips

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What Software Application Support Analyst at Global E-SoftSys are saying

Software Application Support Analyst salary at Global E-SoftSys

reported by 2 employees with 4-7 years exp.
₹4.5 L/yr - ₹5.8 L/yr
16% less than the average Software Application Support Analyst Salary in India
View more details

What Global E-SoftSys employees are saying about work life

based on 28 employees
60%
100%
79%
80%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Global E-SoftSys Benefits

Soft Skill Training
Job Training
Team Outings
Health Insurance
Work From Home
Cafeteria +6 more
View more benefits

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