Senior Manager/Manager - Key Accounts Management - eCommerce - IIM/ISB/MDI/FMS (4-5 yrs)

Job Title: Key Accounts Manager

Designation: Senior Manager / Manager

Location: Gurugram

About the Role:

- Our client is seeking a proactive and results-driven Key Accounts Manager to manage and grow relationships with key e-commerce accounts.

- This role involves strategic planning, sales execution, and cross-functional collaboration to drive revenue growth and ensure client satisfaction.

- If you have experience in account management and a passion for delivering excellence, we want you on our team!

Key Responsibilities:

Client Management:

- Serve as the primary point of contact for key e-commerce accounts.

- Build and maintain strong, long-term relationships with clients.

Strategic Planning:

- Develop and implement strategic account plans to maximize revenue growth.

- Collaborate with clients to understand their business goals and objectives.

Sales Execution:

- Identify opportunities for upselling and cross-selling within existing accounts.

- Lead negotiations and close deals to achieve revenue targets.

Performance Monitoring:

- Monitor account performance and key metrics regularly.

- Analyze data to identify trends, challenges, and opportunities for improvement.

Cross-Functional Collaboration:

- Work closely with internal teams (Marketing, Product Development, Customer Support) to meet client needs effectively.

Problem-Solving:

- Address and resolve client issues promptly to ensure high satisfaction levels.

Reporting:

- Provide regular updates on account status, sales performance, and market trends to senior management.

Qualifications:

- Education: MBA from a reputed B-School.

- Experience: 4-5 years of experience managing key accounts in e-commerce or related industries.

Skills Required:

- Proven track record of managing and growing key accounts successfully.

- Strong understanding of e-commerce platforms and digital sales strategies.

- Excellent communication, negotiation, and presentation skills.

- Analytical mindset with the ability to interpret data for decision-making.

- Ability to work independently in a fast-paced environment while collaborating effectively with teams.

Why Join Us?

- Our Client is redefining the snacking industry with innovative products like gourmet popcorn, Chips+, protein pops, crunchy corn, and sweet corn snacks! Join us in delivering excellence while shaping the future of modern snacking.