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88 Sodexo Jobs

Front Office Executive / Guest Relationship Executive

3-3 years

₹ 2 - 3.5L/yr

Gandhinagar, Ahmedabad

4 vacancies

Front Office Executive / Guest Relationship Executive

Sodexo

posted 28d ago

Job Role Insights

Flexible timing

Job Description


Job description

Position Title: Front office Executive
Reports To: Front office Manager / Site Manager / Unit Manager
Location: Ahmedabad and Gift city, Gandhinagar


Candidate must have minimum 2 years of experience in Front office or receptionist profile.

Contact No.- 8160517746 or share your resume on chaitanya.sonavane@sodexo.com


Role Description:
Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo


Key Responsibilities

  • Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper.
  • Collect all closed work orders to close the calls.
  • Produce reports based on the data collected, through produced work orders, for Sodexho and the Client
  • Receive and answer all incoming calls/mails/papers reporting complaints or work requests
  • Log in the call through the software, which in term generates work orders
  • Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes
  • Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations
  • Maintain the confidentiality and security of all data and information relating to the facility
  • Maintain professional appearance at all times

Qualification :

  • HSC/equivalent or Diploma holder or Graduate
  • Minimum 2 years experience in any facility management company or in a hospitality industry
  • Excellent knowledge of Word and Excel
  • Excellent customer service skills
  • Excellent communication skills
  • Ability to deal with various types of people
  • Effective time management skills
  • Ability to work under pressure


Employment Type: Full Time, Permanent

Read full job description

Prepare for Guest Relation Executive roles with real interview advice

What people at Sodexo are saying

2.9
 Rating based on 14 Guest Relation Executive reviews

Likes

Nothing to like....... totally useless

Dislikes

Discrimination and nepotism

  • Salary - Bad
  • +6 more
Read 14 Guest Relation Executive reviews

Guest Relation Executive salary at Sodexo

reported by 55 employees with 1-12 years exp.
₹1.9 L/yr - ₹5 L/yr
At par with the average Guest Relation Executive Salary in India
View more details

What Sodexo employees are saying about work life

based on 3.1k employees
59%
51%
40%
96%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Sodexo Benefits

Job Training
Soft Skill Training
Free Food
Health Insurance
Cafeteria
Free Transport +6 more
View more benefits

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