Staff Inbound Product Manager - Contract Lifecycle Management

What you get to do in this role:

As a Technical Product Manager, you will play a critical role in driving the success of our Contract Lifecycle Management products by bridging the gap between technology and business objectives. You will be responsible for defining and managing the product roadmap, gathering, and prioritizing product requirements, and collaborating with cross-functional teams to ensure the successful development and launch of the products. Your focus will be on delivering innovative, high-quality solutions that meet the needs of our stakeholders and align with the companys strategic goals.

What you get to do in this role:

• Partner with business department and sub-department leaders to make immediate and lasting impacts to the way we work

• Assist the Director, IT Applications, Legal & ARC, along with business department heads, in creating the CLM strategy and budget needs

• Lead cross-functional teams to meet business outcomes, design workflows, software implementations, and manage incidents

• Help craft the future look, feel, and functionality of ServiceNow s commercial CLM implementation

• Work with internal customers and suppliers at all levels and responsibilities

Key Responsibilities:

1. Product Strategy and Roadmap:

• Develop and communicate a clear product vision and strategy aligned with the companys overall objectives.

• Create and maintain a product roadmap that outlines the key features, enhancements, and milestones for the products evolution.

1. Requirement Gathering and Prioritization:

• Collaborate with stakeholders, to gather and prioritize product requirements.

• Define user stories, use cases, and acceptance criteria to guide the development process.

1. Technical Understanding:

• Possess a deep understanding of the technology stack, architecture, and technical constraints associated with the product.

• Collaborate closely with engineering teams to ensure the technical feasibility of product features.

1. Cross-Functional Collaboration:

• Work closely with cross-functional teams, including development, UX design, quality assurance, and operations, to ensure successful product delivery.

• Foster effective communication and collaboration among team members.

1. Product Development Oversight:

• Monitor and track product development progress, ensuring that it stays on schedule.

• Make critical decisions and trade-offs to meet project objectives.

1. Performance Metrics and Analysis:

• Establish key performance indicators (KPIs) to measure the products success and iterate based on data-driven insights.

1. Customer Feedback and Iteration:

• Gather and analyze stakeholder feedback to identify opportunities for product improvement.

• Iterate on product features and enhancements to address stakeholders needs and pain points.