Order Management Administrator

Manage the adherence to the original promise date agreed at order acceptance.
Root cause analysis for any changes to Material Availability Date (MAD), capturing impacts to OTD.
Overall responsibility for operational trade and compliance ensuring all relevant documentation (EUCs/Export licenses/Import Permits/Credit Terms) are inposition before the equipment is ready to ship.
Primary Co-ordination of customer Sales order management of UK supplying plant.
Manage timely creation of order Confirmation and release to production.
Ensure up front order information check lists are maintained in advance of order being loaded to SAP with MAD.
Working in partnership with the planning team to ensure successful execution of production plan.
Working with Inter company stake holders to Update Sales orders in SAP in the event of changes.
Keep Customers and Sales managers aware of any changes / delays in delivery dates
Prepare and distribute quotations for products and service activity.
Manage Order book updates to effectively track progress of Order status, and use as means of taking actions and escalations
Report weekly performance at Tier 2 review for Order Management Metrics with the support of Power BI tools.
Report on monthly OTD performance, summarizing data from week on week data analysis.

Qualifications

• Bachelors degree with at least 3-5 years of relevant expereince.
• Technical Knowledge, Skills and Abilities:
  Some knowledge of ERP systems is desirable, with intermediate knowledge of Microsoft Word, Power point and Excel
  Great People Skills, being able to effectively communicate to stake holders.
  Energetic, results oriented, driven individual, that is able to learn and adapt very quickly to change.
  Experience of working in a SIOP driven business, being previously from Supply Chain back ground,
  An understanding of the Operational Trade and Compliance laws that govern the business
  Self-motivated, pro-active, punctual, and shows attention to detail.
  Understanding of Material Requirements Planning and the levers that drive the business
  Value analytical skills that support root cause analysis and data management for reporting and escalations.
  Exceptional Organizational skills are a must