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SmartXaaS LLP

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4.5

based on 6 Reviews

11 SmartXaaS LLP Jobs

Admin Operations Manager

SmartXaaS

4.5

based on 6 Reviews

7-11 years

Noida

1 vacancy

Admin Operations Manager

SmartXaaS LLP

posted 11d ago

Job Role Insights

Flexible timing

Key skills for the job

SAP CO Data Analysis Oracle Project Management Operations Human Resource Management

+ 3 more

Job Description

Supervise and provide guidance to administrative staff members, including hiring, training, and performance evaluations
Measures, reports and communicates service level goals and quality assurance attainment on a monthly basis for the Operations center overall
Creates, revises and validates critical processes
Analyzes, identifies, and corrects data issues with systems used or owned by the department
Designs and produces metrics used to measure efficiency and effectiveness in order to drive process improvements aligned with desired customer outcomes
Coordinates with the IT department to resolve technology issues affecting production
Manage and allocate resources effectively to meet operational needs and budgetary constraints
Oversee facilities management, including maintenance, repairs, renovations, and office layout
Monitor and manage vendor contracts and relationships to ensure high-quality service and cost-effectiveness
Develop and implement health and safety protocols to ensure a safe work environment
Develop and maintain records and databases, ensuring accuracy and confidentiality
Identify areas for process improvement and implement changes to enhance operational efficiency
Collaborate with other departments to streamline communication and operations across the organization
Stay updated on industry trends and best practices to recommend innovative solutions to enhance administrative operations
Utilizes skills, knowledge and experience in continuous improvement methodologies and tools such as Lean Six Sigma to partner with business functions and drive positive impact to our customer experience and satisfaction
Provides thought leadership and guidance on process improvement frameworks by advocating for new ways of doing things, challenging conventional wisdom and introducing and demonstrating proven strategies and techniques
Partners with various business practitioners on operational design and processes to enhance the customer experience and accuracy while balancing operational efficiency
Ensures that all process redesign is repeatable, sustainable, and reduces rework and cycle times while improving quality
Evaluate programs, policies and procedures
","requirements":"Minimum bachelors degree in business administration, operations management, or a related field
Minimum of 2 years of experience in administrative or operations management roles
Strong leadership and supervisory skills, with the ability to motivate and guide a team
Excellent organizational and multitasking abilities, with a keen eye for detail
Proficient in using various computer software, including MS Office suite and database systems
Strong analytical and problem-solving skills to identify issues and implement effective solutions
Excellent communication and interpersonal skills to collaborate with staff at all levels
Knowledge of health and safety regulations and best practices
Manage and contribute to the development of outreach strategy that may include relationship development, communications and compliance
Represent the program or function within the department, unit or school
Ability to work under pressure and meet deadlines in a fast-paced environment
Proven ability to adapt to changing priorities and juggle multiple tasks simultaneously
Overall, the administrative operations manager plays a critical role in ensuring smooth administrative operations, promoting efficiency, and supporting the overall success of the organization