OPERATIONS MANAGER

Key Responsibilities

• Oversee daily operations and ensure adherence to company policies and procedures.
• Develop and implement operational strategies to enhance efficiency and productivity.
• Collaborate with cross-functional teams to align operational objectives with company goals.
• Analyze performance data to identify opportunities for improvement.
• Manage budgets and financial forecasts related to operational functions.
• Ensure compliance with industry regulations and standards.
• Coordinate supply chain activities and manage relationships with vendors.
• Monitor inventory levels and oversee procurement processes.
• Lead, mentor, and develop the operations team to improve performance and engagement.
• Conduct regular audits of operations to ensure quality standards are met.
• Implement quality control procedures to maintain service excellence.
• Prepare and present operational reports to senior management.
• Identify and mitigate operational risks.
• Facilitate training programs to enhance team skills and knowledge.
• Drive a culture of continuous improvement within the organization.

• Bachelors degree in Business Administration, Operations Management, or related field.
• Minimum of 5 years of experience in operations management or a related role.
• Proven track record of successful project management.
• Strong budget management and financial analysis skills.
• Excellent interpersonal and communication abilities.
• Ability to lead and motivate a diverse team.
• Experience in data analysis and performance metrics evaluation.
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Proficient in using operational management software and tools.
• Strong problem-solving skills and the ability to make effective decisions.
• Willingness to work in a fast-paced, dynamic environment.
• Experience in strategic planning and execution.
• Knowledge of supply chain management is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational skills and attention to detail.
• Ability to adapt to changing priorities and manage multiple tasks.