Client Servicing Executive

Roles and Responsibilities

• Handling new and existing client

• Taking appointment and conducting meeting with clients for creative, exhibition and events briefs

• Coordinating with creative team and giving clients brief to them.

• Maintaining daily report and sharing with reporting manager.

• Managing task lists and deliverable deadlines.

• Getting tasks executed within the scope.

• Handling day to day client communications and meetings.

• Calmly handle customer complaints and work to find solutions.

• Seek assistance and report major problems to upper management.

• Compile and update necessary documents, contracts, etc.

• Prospect for new clients and coordinate initial meetings.

• Develop and foster growth within the existing clientele.

• Inform clients of any new available services or updates to existing ones.