Enterprise Account Manager Corporate Sales)

Job Summary:
This role is responsible for managing enterprise client accounts, understanding their needs, and driving growth.
The role creates strategic plans, coordinates with various teams, and leverages data-driven insights to support decision-making.
The role manages sales pipelines, ensures customer retention and contract renewals, and provides regular updates to management.

Responsibilities:
Manages a portfolio of key client accounts and develops a deep understanding of each client's business needs, goals, and challenges.
Collaborates with clients to conduct thorough needs assessments and identify upsell and cross-sell opportunities to meet client needs.
Develops and executes account business plans including transactional and strategic initiatives to grow the organizations business.
Works closely with cross-functional teams, including marketing, customer support, and product development, to ensure a unified approach to serving clients.
Utilizes data-driven insights to track account performance and identify trends to make decisions about account strategy.
Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
Focuses on customer retention and timely contract renewals to ensure ongoing revenue for the organization.
Stays updated on the organizations offerings as well as industry trends to offer insights and solutions that align with clients' needs.
Provides regular reports to management on account performance, revenue growth, client satisfaction, and other relevant metrics.
Participates in training sessions to improve skills and knowledge in account management, sales techniques, industry trends, and client relationship management.

Education & Experience:
MBA in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4+ years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with little or no work experience.