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148 Slk Software Services Jobs

Group Manager - Software

15-18 years

Bangalore / Bengaluru

1 vacancy

Group Manager - Software

Slk Software Services

posted 19d ago

Job Description

This role is responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU) and is accountable for building/sustaining relationships with customers, meeting revenue targets, building people competency, and regularly engaging with people at an onsite location in disseminating SLKs vision and values.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
  • Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the P&L targets set while working on new engagement
  • Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence.
  • Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly
  • Collaborate with customers sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers.
  • Collaborate with internal recruitment team for fulfilling onsite positions.
  • Ensure Talent Management through upskilling, succession & progression planning.
  • Ensure attrition percentage is less than the prescribed value for the LOB/CBU.
  • Ensure the required gross margins targets are met while onboarding the new candidates
EDUCATION QUALIFICATION
  1. Degree B.E, MBA
  2. Certifications (if any) Optional
MINIMUM EXPERIENCE REQUIRED
  1. Overall (in years) 15-18 years
  2. Relevant (in years) 5 years
DOMAIN/ FUNCTIONAL SKILLS
  • Knowledge of domain of the vertical/business unit
  • In-touch with key developments in the business across industry

Employment Type: Full Time, Permanent

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People are getting interviews at Slk Software Services through

(based on 47 Slk Software Services interviews)
Job Portal
Campus Placement
Company Website
Referral
Recruitment Consultant
Walkin
38%
13%
11%
9%
6%
4%
19% candidates got the interview through other sources.
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What people at Slk Software Services are saying

Group Manager salary at Slk Software Services

reported by 4 employees with 16-22 years exp.
₹33 L/yr - ₹46 L/yr
75% more than the average Group Manager Salary in India
View more details

What Slk Software Services employees are saying about work life

based on 983 employees
55%
93%
58%
92%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Slk Software Services Benefits

Soft Skill Training
Cafeteria
Team Outings
Job Training
Health Insurance
Free Transport +6 more
View more benefits

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