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Knowledge Management Specialist - HR Operations
2-5 years
Gurgaon / Gurugram
1 vacancy
Knowledge Management Specialist - HR Operations
Skuad
posted 28d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Knowledge Management Specialist - HR Operations at Skuad Remote Job | All Remote Knowledge Management Specialist - HR Operations 3 to 5 years Why you should join Skuad Venture capital-backed hyper growth company Implement and manage knowledge-sharing platforms (knowledge bases, collaboration tools) Promote and facilitate knowledge-sharing sessions, workshops, and training programs Identify gaps in existing knowledge management processes and propose improvements Develop and document standardised processes and workflows for HR operations Ensuring accuracy and consistency in documentation and knowledge resources Identifying issues and developing effective solutions to enhance knowledge management processes Adaptability Adjusting to new information, changing conditions, or unexpected obstacles Proactively identifying opportunities for improvement and driving positive change Working effectively with others to achieve common goals and foster a collaborative environment Bachelor s degree in Human Resources, Business Administration, Information Management, or a related field Proficiency in creating and managing documentation and training materials Ability to analyze data and generate actionable insights Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams Proficient in using knowledge management tools and platforms (e.g., Confluence, Notion) Familiarity with HR software systems (e.g., HRIS, LMS) Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint)
Role Knowledge Management
Rapid career advancement with opportunities to learn
Competitive salary and Performance bonus Paid time off, Flexi-hour policy & Wellness benefits
About the role We are seeking a highly organised and detail-oriented Knowledge Management Specialist to join our Operations team. The ideal candidate will be responsible for creating, managing, and optimising knowledge-sharing processes, ensuring that all Country-related information is accessible, accurate, and up-to-date. This role will support the HR team by improving operational efficiency, enhancing employee and client experience, and fostering a culture of continuous learning and knowledge sharing.
- Develop and Maintain Knowledge Repositories :
- Create and manage a centralised repository of HR policies, procedures, templates, and best practices across countries
- Ensure all documentation is up-to-date, accurate, and easily accessible to Sales/ CSM/ Ops team members
- Content Creation and Curation :
- Develop high-quality content such as FAQs, guides, manuals, and training materials.
- Collaborate with Country experts to gather and curate relevant information
- Data Analysis and Reporting :
- Monitor and analyse the usage and effectiveness of knowledge management systems
- Generate reports and metrics to measure the impact of knowledge management initiative
- Continuous Improvement :
- Stay updated on the latest trends and best practices in knowledge management and HR operations
- Recommend and implement new tools and technologies to enhance knowledge management capability
Key Competencies:
- Experience
- 3-5 years of experience in HR or operations environment preferably with a role involving knowledge management
- Experience with knowledge management systems, content management platforms, and collaboration tools is a plus
Envision a world without borders where a company can find, hire, and manage talent regardless of location. A world where you can find work that speaks to your passion without having to move to another place. Skuad enables this!
Skuad is a global employment and payroll platform - we enable companies to employ contractors and full-time employees in over 160 countries, without the complexities of setting up a local legal entity.
With Skuads unified platform, companies can - - onboard new hires anywhere in the world in minutes
- run global payroll securely and with a single click
- stay 100% compliant with local employment laws
- manage benefits, work permits, timesheets, and more
- Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.
- Endless support: You will always have the help you might need and the resources you need to deliver.
- Experiment: This is your playground. Come up with ideas, pitch them and take initiative. You will have a free hand to execute exciting ideas.
- Impact: Be a part of a world-class team where we are constantly working on something new and maximise the impact of the products we build.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Skuad Benefits
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