Chief Operating Officer - eCommerce (6-15 yrs)

We are now looking for a Chief Operating Officer (COO)-a high-impact leader who will work alongside the

Founder & CEO, taking ownership of key business verticals and driving scale, profitability, and operational excellence.

What You'll Own:

As the COO, you will lead and drive execution across these major verticals:

- Online Sales & Growth - Overseeing Marketplace (Amazon etc.), Quick Commerce (Zepto, Blinkit, Instamart), and D2C (Shopify, brand website). Work closely with the Online Sales Head to optimize performance, scale revenue,and improve unit economics.

- Offline Sales (Retail & Corporate Sales) - Work closely with the Offline Sales Head to drive in-store performance, optimize retail operations, and expand the brand's offline presence. Strengthen corporate sales by building long-term B2B relationships, acquiring key accounts, and unlocking new business opportunities.

- Supply Chain & Operations - Manage end-to-end logistics, inventory planning, and last-mile fulfillment with the Head of Supply Chain. Ensure efficient processes, cost optimization, and service excellence.

- Purchase & Vendor Management - Work with the Purchase Head to source products, negotiate costs, improve vendor partnerships, and maintain a robust supply pipeline.

Who You Are:

- A seasoned operator with strong execution skills and a proven track record in driving revenue, scaling operations, and managing P&L in fast-paced environments.

- Sales & growth-focused - You understand online sales, demand generation, and customer acquisition strategies for D2C and marketplace businesses. Also, understand offline (retail, corporate sales) strategies to drive business expansion

- A sharp negotiator - Comfortable handling high-stakes vendor and platform negotiations to improve margins and business terms.

- A team leader & relationship builder - Strong at managing cross-functional teams, alignin stakeholders, and building a culture of high ownership.

- A problem solver & doer - Someone who thrives in ambiguity, takes charge, and gets things done with speed and precision.

- An intrapreneur/ex-entrepreneur mindset - You think like a business owner, thrive in high-growth environments, and are ready to scale a brand long-term.

What We're Looking For:

- 10+ years of experience in Sales, Operations, or General Management roles in D2C brands, Consumer Goods, or Startups.

- Deep experience in online commerce (marketplace, quick commerce, and D2C).

- Strong P&L ownership experience with a track record of driving sales & profitability.

- Experience leading large teams and scaling high-growth businesses.

- Ability to thrive in an execution-driven, fast-paced startup environment.