Content Operations Specialist

A candidate with good command over English, possessing the ability to write and edit grammatically error-free content. The candidate will work with hotels to understand their requirements and process modifications to content for the website their most important online marketing channel. The candidate must also possess knowledge of the best SEO practices to optimize the website for our customers.

Skills Required:
Excellent written and spoken English.

Ability to modify (write and edit) content for hotels and the travel industry.

Basic technical skills to work with content management systems.

Ability to work with customers large and small.

Ability to collaborate within a team and with cross-functional departments.

Ability to manage time and hit deadlines.

Knowledge and best practices for Search Engine Optimization.

Any bachelors degree (preferably Journalism & Mass Comm), with English as the first language

Responsibilities:

Content Calendar Management: Develop and maintain content calendars, ensuring timely publication and distribution of content across all channels.
Workflow Management: Streamline content creation workflows, from ideation and planning to production, review, and publication.
Project Management: Manage content projects, ensuring they are delivered on time, within budget, and meet quality standards.
Content Asset Management: Organize and manage content assets, including documents, images, videos, and other files.
Performance Tracking & Reporting: Track key content metrics, analyze performance data, and generate reports to identify areas for improvement.
Process Optimization: Identify bottlenecks and inefficiencies in content operations and implement solutions to improve processes.