Senior Executive- Market Field Engineer (Technical Service)

Company Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing and protecting in the building sector and manufacturing industry. Sika has subsidiaries in 104 countries, manufactures in 400+ factories, and develops innovative technologies for customers around the world that facilitate the sustainable transformation of the construction and manufacturing industries. With more than 33,000 employees, the company generated annual sales of CHF 11,2 billion in 2023.

Sika In India

In India, the company started its operations in 1985 and was known as Qualcrete India Limited. In 1987, Qualcrete India Limited forged an alliance with Sika AG, Switzerland and was renamed as Sika Qualcrete Limited. In 2002, Sika AG, Switzerland acquired 100% stake in the company  and since then the company has been rechristened as Sika India Pvt. Ltd., a wholly owned subsidiary of Sika AG.

Sika Automotive & Industry Business delivers innovative solutions to the worlds leading manufacturers and service providers in automotive OEM, commercial vehicles, automotive aftermarket, marine vessels, renewable energy, sandwich panels, industrial equipment, HVAC, home and commercial appliances, modular building, facades and fenestration. Sika India services direct customers and distributors and stay close to them via the central sales & marketing office in Pune, and a pan India sales team presence.

Title : Executive – Market Field Engineering

Department: Automotive & Industry

Location : Pune

Reports To : Technical Service Manager

Automotive & Industry business delivers innovative solutions to the world’s leading manufacturers and service providers in automotive passenger car, commercial vehicles, automotive aftermarket, marine vessels, renewable energy, industrial lamination, industrial equipment, home appliances, modular building, facades, fenestration & insulating glass. We service direct customers as well as channel partners and stay close to them via the central sales and marketing office in Pune and a pan India sales team presence.

Target and scope of the position
Strengthen the Automotive & Industry business unit by providing quality technical support to our valued customers and contribute towards generating new business opportunities. Reinforce engagement with key customers through added values like process and quality improvement and cost optimization.

Duties and Responsibilities:

• Responsible for technical trial/demonstration, troubleshooting, application SOPs/work instruction, training,
• process audit and new business opportunity development.
• Planning and monitoring all tests and validation for defined projects.
• Preparing and managing relevant technical documentations for ongoing and new projects.
• Align with sales team on new projects and plan technical engagement with existing customers.
• Listen to customers’ challenges and objectives and identify potential new business opportunities through innovative solutions and value additions.
• Pro-active and continuous self-development to learn and improve personal technical capabilities through learning platforms, colleagues and customers.
• Update knowledge of customers’ business and future goals and industry trends.
• Relationship development with various stake holders of customer.
• Market intelligence on competition activities.

Qualifications/Experience:

BE/B.Tech in Chemical/Polymer/Materials engg or M.Sc. in Chemistry/Polymer Science.
1-3 years of work experience in Technical Service or Application Engineering in speciality Chemical, Polymers, Elastomers, Adhesives, Sealants in Industrial and Automotive markets.
Candidates with experience in adhesives and sealants industry will be given preference.

Key Interfaces
Internal:
Technical Service Manager : Reporting, monitoring
Sales and Business Development Engineers and Managers : Activity alignment with business strategy
Technical Service Lab team : Planning and monitoring tests and validation activities

External:
Customers - Value adding, problem solving, quality improvement, cost optimization, new business opportunity, new projects

Behavioral
Customer centric approach
Resilient & focused
Proactiveness & Problem solving.
Result Orientation & ownership
Good interpersonal skills with written and verbal English communication.
Enthusiastic & Energetic
Willingness to travel 60-70% of working time (local and international)

Qualifications

BE/B.Tech in Chemical/Polymer/Materials Engg or B.ScMSC. in Chemistry/Polymer Science.