Tolling Manager Mumbai/Jaipur

Title : Deputy Manager - Operations - Tolling Department: SCM Location : Bagru /Manda Jaipur Reports To : Senior Manager (Tolling) Company Profile Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 400 production sites. Its 33,000+ employees generated annual sales of more than CHF 11.7 billion in 2024. Overview This position is responsible to lead tolling operations (for the assigned unit or cluster of units), ensure adequate RM-PM availability, co-ordinate for requisite dispatches and undertake invoicing and other documentation to meet timely sales to customers. Duties and Responsibilities : Leadership Lead tolling operations for the assigned unit or cluster of units. Travel on a regular and frequent basis to the assigned units and undertake detailed reviews with the toller. Performance Undertake daily, weekly and fortnightly production planning. Ensure adequate availability of RM-PM. Ensure delivery of required volumes in line with sales requirements and targets. Monitor daily sales order report and schedule / modify production accordingly. Co-ordinate with the customer service team, toller and transporter for planning and executing dispatches as per customer s requirements. Daily monitoring of the toller s units and drive toller to resolve issues that can affect production like manpower availability, RM-PM stocks etc. Prepare daily, weekly and other reports systematically as required to monitor performance of toller. Undertake transactions in ERP system for doing GR, issuing POs / STOs and invoicing along with relevant documents like E-way bill etc. Foresee and anticipate external challenges or issues that can impact tolling operations. Ensure proper production is done at the tolling unit by usage of approved RMs. Ensure deployment of prescribed production methods. Ensure proper dispatch process is followed e.g. staging, loading as per the batch number of invoice stacking of material before dispatch after preparation of all documents, packaging in good condition. Undertake other tasks as and when required to improve the tolling operations. EHS and compliance Conduct audits for the tolling units and other relevant sites. Ensure hygiene of the tolling unit and assets are handled and maintained properly. Demonstrate high level of ethical standard in handling tollers and transporters. To strictly follow the systems and procedure as per ISO 9001 and 14001 Qualifications/Experience: A Degree / Diploma in Commerce / Science. Additional qualification in SCM / Operations though not mandatory, would be good to have. 5-10 years Planning and Production experience in a production unit or factory (preferably handled 3rd party manufacturing / contract manufacturing / tolling) in the chemicals / allied / related industries. Competencies required Functional Good operations knowledge. Good supply chain knowledge. Good understanding on handling tolling units and other such players. Behavioural Excellent interpersonal skill. Good written and verbal communication capability Good knowledge of Axapta or ERP system. Excellent functional co-ordination capability.