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Sr.Process Associate - Opportunity To Cash
5-7 years
Bangalore / Bengaluru
1 vacancy
Sr.Process Associate - Opportunity To Cash
Siemens
posted 2hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model.
- Prepare Offer and quotes.
- Managing returns and escalations.
- Contacts with customers via email/phone.
- Taking ownership on team s results - supporting others, identifying and escalating operational issues to achieve team s goals.
- Occasionally participating in small to mid-size operational projects at country or regional level.
- Efficient training of team members including new joiners.
- Supporting Logistics Specialists in exceptions handling process.
- GS: End-to-end process - from order till invoice/cash collection.
- A university degree, preferably B.com.
- Around 5 years of experience in Offer and Quote Preparation.
- Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
- Ability to work in a team.
- Good communication and customer service skills.
- Open-mindedness and constructive attitude to performed tasks.
- Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.
Employment Type: Full Time, Permanent
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What people at Siemens are saying
Rating based on 29 Process Associate
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Less work pressure and good work life balance
- Skill development - Good
Less salary and benefits.
Process Associate salary at Siemens
What Siemens employees are saying about work life
Siemens Benefits
Flexible Work Options and Hybrid Work Models Employee Engagement Health & Wellness Career Development 
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