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Process Expert - Opportunity To Cash
Siemens
posted 19d ago
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Flexible timing
Key skills for the job
Job Description
- We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model.
- Processing sales orders in the system based on the input from customers and salesmen.
- Creation of Delivery note and invoices for material dispatches with relevant regulations.
- Cooperation with suppliers and shipping companies by monitoring delivery timetables.
- Controlling circulation of documents, verifying their correctness and monitoring shipping documents.
- Actively proposing process optimizations.
- Act as a stakeholder/Siemens representative when communicating with customer.
- Managing returns and escalations.
- Contacts with customers via email/phone .
- Efficient training of team members including new joiners.
- Supporting Logistics Specialists in exceptions handling process.
- GS: End-to-end process - from order till invoice/cash collection.
- A university degree.
- Around 2 years of experience in order processing, logistics, customer service.
- Knowledge of ERP software (preferably SAP) and/or educational background in logistics and basic knowledge on Excel.
- Ability to work in a team.
- Good communication and customer service skills.
- Open-mindedness and constructive attitude to performed tasks.
- Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.
- Open to work in Customer warehouse.
Employment Type: Full Time, Permanent
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Anonymous · Non Voice
in Bengaluru
Nothing
The worst team management I have ever worked under
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Siemens Benefits
Diversity and Inclusion Hybrid Work Model Work Flexibility Gender Equity 
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