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Digitalization Application Support & Services
Siemens
posted 1mon ago
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Flexible timing
Key skills for the job
Job Description
Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries
Technical guidance & win-win alignment between business requirements and use cases
Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demos, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure
Provide after sales services to the customers for Siemens Digitalization portfolio
Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail
Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail
Effective closure of service cases and acquisition of Service Business are the key responsibilities
In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer
Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise
Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit)
Must participate in the full life cycle of the solution delivery
Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method
Should be willing to travel across India
Must have strong communication, presentation, and CRM skills
Must have strong communication, presentation, and CRM skills
Skills and Competencies (required):
Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance
Handle executive level customer interactions - Advance
Innovation process, New ideas / requirements from customer interactions - Basic
Understanding customer requirements, develop exesting & create new concepts - Advance
Experience
3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area
Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration
Experience in Software Products & Platform implementation is desired
Track record of delivering large scale transformations internally or as a service provider is huge plus
Track record of delivering large scale transformations internally or as a service provider is huge plus
Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them
Implementing Industry 4
0 solution, that is centered around Connected Products
0 solution, that is centered around Connected Products
Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service
Ability to work in a rapidly changing environment where continuous innovation is desired
Education
BE / B
tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable
tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable
Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4
0 themes
0 themes
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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