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Learning Program Manager / Learning Architect
Siemens
posted 8hr ago
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Job Description
About the Role
This is an exciting opportunity to join our team in a hybrid/remote working capacity, offering the flexibility to work in a way that suits you best!
As a Learning Architect , you will play a meaningful role in supporting our Global Sales & Customer Success teams and partners, empowering them to deliver outstanding customer experiences and drive business transformation. You will be responsible for defining, developing, and handling impactful, engaging, and relevant learning programs that directly contribute to the success of the Global Sales and Customer Success organization.
In this role, your experience and strong interpersonal skills will allow you to effectively collaborate with stakeholders across both headquarters and field organizations. You will align with key teams to understand learning objectives and partner with subject matter experts to build high-quality, actionable learning content.
Your performance will be measured by the timely delivery of learning programs, along with feedback from learners on the relevance and quality of the content. Ensuring that learning initiatives are aligned with business goals and continuously improving based on feedback will be crucial to your success.
Join us and make a meaningful impact in a fast-paced, global environment, where your contributions will be key to the success of our teams and the broader organization!
Area of Responsibility - Undertake effective requirements gathering activity to understand purpose, constraints and learning objectives of your learning programs
- Design learning concept and strategy for the program to meet requirements while maximizing a digital learning model
- Use blended learning approaches including formal, social peer and adoption elements, design the learning program, defining all the curriculum and program elements
- Collaborate with Subject Matter Experts to develop the learning assets required for each element of the learning program
- Develop program support materials required to operationalize the program
- Validate program and assets with key stakeholders including L&D BP for target audience
- Pilot program and make required adjustments based on feedback
- Define requirements for recruiting from the field Trainers and Coaches to support the program
- Work with the Learning & Development Operations leader and team to prepare, plan, execute and supervise the feedback about and impact of the learning programs
- Work with the Learning & Development Business Partners to analyze the feedback and optimize the program as needed
- Be flexible in working time as you are working with people all over the world
- Thorough experience in various Learning & Development roles, ideally within an enterprise software company
- Proven didactical skills and successful experience in architecting, designing, and managing learning programs
- Successful experience in learning content development
- Bachelor or higher degree in education, IT or engineering or equivalent experience
- Strong organizational and leadership skills with strong problem-solving abilities.
- Team player who can work well with all people, including sales, technical and management.
- Ability to build and maintain relationships with our internal clients, Sales, Pre-Sales, Services and Support.
- Self-starter who can show initiative and work autonomously.
- Willingness and drive to learn and develop.
- Fluency in English (verbal and written) is required to perform the duties and responsibilities of the position.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
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Day Shift
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Service Sales Executive- Energy & Mechanical Services
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