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1 Shree Chemox Job

E-Commerce Executive

1-3 years

₹ 2 - 3L/yr

Delhi/Ncr

10 vacancies

E-Commerce Executive

Shree Chemox

posted 17d ago

Job Role Insights

Fixed timing

Job Description

Job Description: E-Commerce Executive

Position: E-Commerce Executive
Department: E-Commerce/Online Sales
Location: DELHI
Reports to: E-Commerce Manager/Team Lead

Job Summary

The E-Commerce Executive will be responsible for managing and optimizing online sales channels to drive revenue growth and enhance the customer experience. This role involves handling product listings, ensuring efficient order management, coordinating with various teams, and analyzing performance metrics to maximize profitability.

Key Responsibilities

  1. Online Platform Management:
    • Manage product listings, pricing, and inventory across e-commerce platforms such as Amazon, Flipkart, Shopify, and company websites.
    • Ensure accurate and up-to-date product descriptions, images, and specifications.
  2. Order Fulfillment:
    • Monitor and process online orders promptly.
    • Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
  3. Customer Service:
    • Respond to customer inquiries, resolve complaints, and ensure a positive shopping experience.
    • Monitor customer feedback and reviews to improve services.
  4. Sales Optimization:
    • Plan and execute promotional campaigns, discounts, and offers to boost sales.
    • Track competitors pricing and strategies to stay competitive.
  5. Data Analysis & Reporting:
    • Analyze sales data, website traffic, and customer behavior to identify trends and opportunities.
    • Prepare performance reports and recommend actionable strategies to improve KPIs.
  6. Collaboration & Coordination:
    • Work closely with marketing teams to align e-commerce strategies with overall brand objectives.
    • Coordinate with suppliers and partners for product availability and logistics.
  7. Compliance & Maintenance:
    • Ensure compliance with platform policies and legal requirements.
    • Regularly update and maintain the e-commerce platforms for smooth functioning.

Qualifications

  • Education: Bachelors degree in Any Stream
  • E-Commerce, or a related field.
  • Experience: 1-3 years of experience in e-commerce operations, online sales, or digital marketing.
  • Skills:
    • Proficiency in e-commerce platforms (Shopify, Amazon, Flipkart, etc.).
    • Familiarity with digital marketing tools and techniques.
    • Strong analytical and problem-solving skills.
    • Excellent communication and organizational abilities.
    • Basic knowledge of SEO and online advertising is a plus.

Key Competencies

  • Detail-oriented and highly organized.
  • Ability to multitask and manage time effectively.
  • Proactive and result-driven mindset.
  • Strong customer service and interpersonal skills.









Employment Type: Full Time, Permanent

Read full job description

What people at Shree Chemox are saying

What Shree Chemox employees are saying about work life

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Strict timing
Monday to Saturday
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Shree Chemox Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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17d ago·via naukri.com
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