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198 Product Listing Jobs

Trust & Safety New Associate

Accenture Solutions Pvt Ltd

3.8

based on 56.9k Reviews

0-1 years

₹ 1.5 - 3.5L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

Trust & Safety New Associate

Accenture

posted 15hr ago

Job Role Insights

Key skills for the job

Content Moderation Customer Service Content Review Content Management Product Listing Critical Thinking

+ 3 more

Job Description

Skill required: User-Generated Content Moderation - Content Moderation

Designation: Trust & Safety New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years
Language - Ability:English(International) - Advanced

What would you do?
Enables a superior brand experience , accelerates responsible growth and creates a secure environment Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results.Addressing ad blocking through improving ad experiences across the web.Review websites, product listings and merchant center accounts to ensure compliance with the Client Shopping policies and quality standards?.Review web pages and tag the Landing Page based on the content on the page for Client to display the right content to the relevant audience.Review videos and decide whether it can be monetized.Authorization specialist will work on Trademark related complaints based on the Trademark Policy, counterfeit goods & services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns. Once the complaint is processed the Trademark will be blocked from the Search Engine.The Content Management team focuses on organizing, categorizing, auditing and publishing content and information with the help of specific tools and channels, for use by different groups and individuals. They are also responsible for auditing and ensuring quality of online content by flagging risks and providing clear feedbacks on errors. The team is responsible for managing the content on websites, social media pages, email campaigns, and responses.

What are we looking for?
"Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ""Review, classify and/or remove content according to client guidelines, using specific tools and channels

Understand and remain updated on changing client policies and guidelines

Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

Serve as an advocate for the user community

Participate in process improvement initiatives that improve quality and efficiency of work

Participate in continuous training programs and workgroup discussions for optimal development in the role

Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe "
Roles and Responsibilities:

"Strong coping, emotional resilience, and stress-management skills

Excellent comprehension, communication, and (insert language) skills

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

Strong attention to detail

Comfort synthesizing and analyzing information from multiple streams

Strong critical thinking and decision-making skills

Deep familiarity and passion for the internet, internet platforms, and internet culture

High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported

Ability to work well individually and as part of a team

Ability to work differing rotations/shifts and non-standard work hours

Flexibility in meeting changing business needs in a fast-paced environment

Commitment to quality, efficiency, and effectiveness

Previous business process outsourcing, customer service, or content moderation experience is a plus "

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

Prepare for Accenture new Associate roles with real interview advice

What people at Accenture are saying

4.1

Rating based on 85 new Associate reviews

Anonymous · IT & Information Security in Hyderabad / Secunderabad

Likes

Leaning and growing

Salary - Excellent

+6 more

Dislikes

Nothing, All good.

Read 85 new Associate reviews

new Associate salary at Accenture

reported by 672 employees

Unlock

₹1 L/yr - ₹4.8 L/yr

6% more than the average new Associate Salary in India

View more details

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