E Commerce Executive

Role & responsibilities

• Coordinate order processing, delivery and returns of customer orders.
• Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
• Ensure the fulfilment of customers' orders via store pick of delivery service.
• Manage the service quality and customer satisfaction.
• Operate and maintain existing IT networks based on the standard operation procedures.
• Implement the e-commerce activities.
• Effectively manage multiple tasks simultaneously in a fast-paced environment and adhere to schedules and deadlines.

Preferred candidate profile

• Bachelor's degree in Marketing, Business, or related field
• 2-4 years experience in e-commerce or digital marketing
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities