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Shadowfax Technologies
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Team Lead
Shadowfax Technologies
posted 11hr ago
Job Description
Role & responsibilities
- Escalation Management: Handle and resolve urgent order issues, ensuring timely solutions.
- Team Leadership: Guide and support team members in addressing order escalations.
- Process Improvement: Identify and address recurring problems to streamline order management.
- Communication: Update stakeholders and customers on order status and resolutions.
- Reporting: Track and report escalation trends to improve service and prevent future issues.
P
Employment Type: Full Time, Permanent
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Anonymous · Customer Success, Service & Operations
in Jaipur
Best in sellery timeing and work experience in this field
- Salary - Good
Not time criteria
Team Lead salary at Shadowfax Technologies
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Sr Lead / Assistant Manager - Sales
2-6 Yrs
₹ 4 - 8L/yr
Bangalore / Bengaluru, Delhi/Ncr, Mumbai
