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144 ServiceNow Jobs
Senior Manager, Content Design
12-15 years
₹ 51 - 60L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Hyderabad / Secunderabad, Ahmedabad
1 vacancy
Senior Manager, Content Design
ServiceNow
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Change the way people work through design thinking and develop experiences using AI, Machine Learning and Mobile technology
- Oversee a portfolio of products, while acting as a mentor & manager to subordinates
- Work closely with Product and Engineering from strategic definition, planning, architecture, and innovation through tactical execution of the Product Roadmaps
- Work with your peers to ensure a unified and cohesive experience across the ServiceNow ecosystem
- Assist in conducting user needs assessment, task analysis and develop user profiles; identify key tasks for user research, competitive analysis and user testing, develop usability plans
- Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others
- Lead your team through rapid iteration of theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions
- Oversee your teams work: detailed mockups, prototypes and behavior specifications
- Understand the companys Design Systems, encourage their application, and contribute to their further development and maintenance.
- Participate in documentation development process such as user experience specifications, testing and evaluation
To be successful in this role you have:
- Minimum 5+ years of experience managing people and/or leading design teams
- Minimum 12+ years of experience in UX Design and/or Interaction Design field
- Enterprise product design experience in one of the following verticals: IT, Security Operations, Customer Service Management, Human Resources, Performance Analytics, or Consumer Brands
- An inspiring portfolio representing the process you follow to build insanely great experiences
- Expert with Sketch, Photoshop, or other design tools
- Ability to do rapid prototyping in Axure, Keynote, Framer, Principle or similar tools.
- Must have strong written and verbal English communication skills
- Must have excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team
- Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
- Must be able to work with minimal supervision in a fluid, fast-paced and truly agile environment
- Expected to demonstrate a high level of initiative, good sense of humor, and a make it work ethos
Preferred Qualifications
- Knowledge of web design technologies (HTML, CSS)
- Experience working in an agile or incremental manner
- Experience working with tools such as ServiceNow, Miro, or Abstract
- Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines
Employment Type: Full Time, Permanent
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What people at ServiceNow are saying
Senior Manager salary at ServiceNow
reported by
25
employees
with 10-20
years exp.
₹36
L/yr - ₹75
L/yr
145%
more
than the average Senior Manager Salary in India
View more details
What ServiceNow employees are saying about work life
based on 376 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ServiceNow Benefits
Submitted by Company
Annual Professional Growth Support Financial & Retirement Benefits Insurance, Health & Wellness Benefits Perks & Discounts Family & Parental Benefits Generous Vacation & Time Off
Submitted by Employees
View more benefits 
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ServiceNow Hyderabad / Secunderabad Office Location
Hyderabad Office
Service Now, Level 3, Block C, iLabs Centre, Inorbit Mall Road, Madhapur
Hyderabad
Telangana 500081
Telangana 500081
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