Staff Inbound Product Manager - Manufacturing

Team
ServiceNow s Manufacturing industry products team helps companies streamline sales, support, and service operations for their manufacturing businesses, and improve revenue and reduce costs while enhancing the customer experience. We are a team of experienced and passionate product managers who drive product vision, partner closely with customers to define customer needs, and collaborate to deliver innovative solutions.

Role
We are looking for a Staff Inbound Product Manager to help drive our manufacturing industry products in our Hyderabad office. In this role, you will be responsible for defining product capabilities, managing them from concept to delivery, and ensuring that they align with customer needs and market trends. You will work closely with engineers, designers, researchers, and cross-functional teams to build solutions that make lives easier for clinicians, support services, and patients.

What you get to do in this role:

• Translate product strategy into product capabilities and roadmap and manage them through the product lifecycle.

• Collaborate with researchers and designers to define, validate, and test innovative product ideas.

• Engage with customers to gather feedback, validate concepts, and identify opportunities.

• Create feature plans, storyboards, and wireframes to communicate product requirements to design and development teams.

• Collaborate with engineering on release management, addressing risks and dependencies.

• Develop and maintain the product roadmap for short-term and long-term releases.

• Work with sales, marketing, services, and support teams to ensure successful product releases and adoption.

• Provide recommendations on pricing and packaging.

Qualifications

To be successful in this role you will need:

• A bachelors degree in computer science, business, or a related field; an MBA is preferred

• 10+ years of experience