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72 ServiceMax Jobs

Junior Content Developer

1-3 years

Bangalore / Bengaluru

1 vacancy

Junior Content Developer

ServiceMax

posted 5d ago

Job Role Insights

Flexible timing

Job Description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

We are seeking a motivated Junior Content Developer based in Bangalore, India to join our team. This role will focus on maintaining, updating, and enhancing existing blended training materials, with a strong emphasis on software technical training development and management. You ll analyze learning needs, identify gaps in course offerings, and help establish a structured maintenance plan to keep curriculum current and relevant. This role includes developing and maintaining product training content of all types, including digital and instructor-led materials, with a focus on video and audio production to support technical training deliverables.

Key Responsibilities:

  • Content Analysis and Update Assessment: Regularly analyze and compare current technical training content to ensure it aligns with recent feature releases
  • Maintenance Planning: Develop and implement a maintenance plan, including schedules for content updates, new materials, and regular revisions to existing courses.
  • Content Development and Updates: Maintain and update technical training materials to ensure alignment with product features, industry standards, and learner feedback, keeping content accurate and relevant.
  • Technical Training Focus: Simplify complex software concepts, specifically tailored for administrators and technical users.
  • Multimedia Production: Develop and edit training videos, write transcripts for AI audio, and create engaging multimedia elements using tools such as Camtasia, Articulate Rise, and Adobe Creative Suite.
  • Testing and Quality Assurance: Test course materials and exercises for accuracy, usability, and effectiveness, ensuring a high standard of quality.
  • Instructional Writing: Draft clear, structured steps for technical demos, exercises, and video scripts, aimed at improving learner comprehension and engagement.
  • Collaboration with SMEs: Work closely with subject matter experts, product managers, engineers, and technical writers to gather information for content updates.
  • Interactive Enhancements: Identify opportunities to incorporate interactive elements and multimedia enhancements into existing courses to improve engagement and learner retention.
  • Standardization: Ensure all content updates follow established templates, design standards, and brand guidelines, maintaining a consistent learner experience.

Required Skills & Experience:

  • Education: Bachelor s degree in Instructional Design, Education, Communications, or a related field (or equivalent experience).
  • Technical Proficiency: Familiarity with eLearning development tools, such as Articulate Rise, Storyline, Camtasia, Adobe Creative Suite (Illustrator, Photoshop), and AI audio tools.
  • Instructional Design Knowledge: Solid understanding of instructional design principles, with the ability to assess and address content gaps.
  • Project Management Skills: Proven ability to manage multiple priorities, create structured update schedules, and meet deadlines in a fast-paced environment.
  • Self-Motivation: A self-starter with strong organizational skills, able to work independently and collaborate effectively with global team members.
  • Attention to Detail: High level of attention to detail, ensuring all content is accurate, accessible, and up to date.

Preferred Qualifications:

  • 1+ years of experience in instructional design, technical content development, or curriculum maintenance.
  • Familiarity with Learning Management Systems (LMS) and structured content management practices.
  • Portfolio showcasing previous instructional content and maintenance work.

Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."


Employment Type: Full Time, Permanent

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