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124 Concentrix Corporation Jobs

Specialist, Instructional Design

2-4 years

Bangalore / Bengaluru

1 vacancy

Specialist, Instructional Design

Concentrix Corporation

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

Job Title:
Specialist, Instructional Design
Job Description
The Specialist, Instructional Design is responsible for effectively designing and developing adult classroom facilitator-led and self-paced materials. This position manages training materials, including new-hire, continuing education, or maintenance needs to support client or internal programs and ensure superior workforce preparation, while working well independently or within a team.
Essential Functions/Core Responsibilities
  • Develop and maintain training materials for participants and facilitators, containing learning objectives, activities, content based on top call drivers, and performance measurements
  • Use program s existing source content, and collaborate with subject-matter experts to maintain accuracy and relevance of materials
  • Gain consensus to resolve conflicting viewpoints from multiple stakeholders on training deliverables
  • Participate in internal/external status discussions and workshops as needed
  • Identify and provide improvement recommendations to lesson specifications, including, but not limited to, suggesting alternative delivery methods/approaches
  • Interact and lead discussions with multiple key stakeholders to solicit input on the needs of the program and vision for classroom delivery strategies
  • Perform analysis, including trending performance gaps and recommending a learning solution
  • Collaborate with peers to propose creative learning solutions when developing training materials for different audiences
  • Monitor the implementation of new content, organize and consolidate feedback from multiple sources, and update the material accordingly
  • Create templates, development schedule, and other supporting documentation for projects while coordinating with other team members
  • Lead Trainer the Trainer teach backs (course demo); synthesize, clarify and follow-up on feedback
Candidate Profile
  • Bachelors Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred
  • Sense of professionalism and ability to develop relationships.
  • Strong attention to detail.
  • Self-starter, sense of urgency, and works well under pressure.
  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.
  • Proficient in Microsoft Office.
  • Strong communication skills, both written and verbal.
Additional Requirements
  • Proficient in content development tools (ex: Adobe Captivate, Articulate 360 and Vyond)
  • Basic proficiency in photo and audio editing software (ex: Photoshop, Illustrator, MS Paint, Adobe Audition and Audacity)
  • Effective presentation skills, including creative training techniques and adult/accelerated learning techniques
Career Framework Role
  • Developed professional expertise through a few years of work experience and acquiring higher level knowledge, applies company policies and procedures to resolve a variety of issues
  • Works on problems of moderate complexity where analysis of situations or data requires a review of a variety of factors and application of professional concepts.
  • Exercises judgment within broadly defined procedures and practices to determine appropriate action and solves a range of complex problems.
  • Receives a moderate level of guidance and direction from others
Disclaimer
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
IND Bangalore - MTP C4, 3rd Flr
Language Requirements:
Time Type:
Full time
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Employment Type: Full Time, Permanent

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Concentrix Corporation Interview Questions & Tips

Prepare for Concentrix Corporation Specialist roles with real interview advice

Top Concentrix Corporation Specialist Interview Questions

Q1. Can you rearrange the sentences on basic given parts of sentences?
Q2. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
Q3. How would you handle the unsatisfied customer?
View all 407 questions

What people at Concentrix Corporation are saying

3.2
 Rating based on 8 Specialist reviews

Likes

Totally waste of time to work there if you work in IT.

Dislikes

It's BPO not IT company.

  • Salary - Bad
  • +6 more
Read 8 Specialist reviews

Specialist salary at Concentrix Corporation

reported by 34 employees
₹2.6 L/yr - ₹9 L/yr
44% less than the average Specialist Salary in India
View more details

What Concentrix Corporation employees are saying about work life

based on 26.6k employees
62%
53%
71%
68%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Concentrix Corporation Benefits

Submitted by Company
Financial wellness
Health and personal development
Flexibility and work-life balance
Extra perks
Submitted by Employees
Cafeteria
Free Transport
Job Training
Soft Skill Training
Health Insurance
Work From Home +6 more
View more benefits

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