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3.8

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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1 DCB Bank Service Operations Manager Job

Cluster Service Operations Manager

DCB Bank Limited

 · 

3.8

 based on 3k Reviews

0-1 years

Aurangabad

1 vacancy

Cluster Service Operations Manager

DCB Bank

posted 4mon ago

Job Role Insights

Fixed timing

Key skills for the job

Operations Management Customer Service Operations

Job Description

DCB Bank Limited is looking for Cluster Service Operations Manager to join our dynamic team and embark on a rewarding career journey
  • Manage and oversee service operations across multiple branches within a cluster.
  • Ensure high levels of customer service and operational efficiency.
  • Implement service standards and monitor adherence across branches.
  • Resolve escalated customer issues and coordinate with branches to improve service quality.
  • Analyze operational data to identify areas for improvement and implement corrective actions.
  • Prepare and present reports on service performance to senior management.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Service Operations Manager roles with real interview advice

What Service Operations Manager at DCB Bank are saying

Service Operations Manager salary at DCB Bank

reported by 4 employees with 3-12 years exp.
₹3.5 L/yr - ₹6 L/yr
65% less than the average Service Operations Manager Salary in India
View more details

What DCB Bank employees are saying about work life

based on 3k employees
54%
46%
52%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

DCB Bank Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Work From Home
Education Assistance +6 more
View more benefits

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