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DCB Bank
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Cluster Service Operations Manager
DCB Bank
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Manage and oversee service operations across multiple branches within a cluster.
- Ensure high levels of customer service and operational efficiency.
- Implement service standards and monitor adherence across branches.
- Resolve escalated customer issues and coordinate with branches to improve service quality.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Prepare and present reports on service performance to senior management.
Employment Type: Full Time, Permanent
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DCB Bank Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Work From Home 
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