Senior Manager, QA

Job Title: Senior Manager, QA

Job Category: Technical

Department: QA

Job Location: Indore

Experience: 15+ years

About the Role:

Serosoft, Indias leading Educational ERP Software company, a Deloitte Fast 50 and ET Growth Champion is hiring a Senior Manager – QA to ensure our software and systems meet the highest standards of quality and reliability. The role focuses on delivering top-notch software
products aligned with customer expectations, regulatory standards, and business objectives.

Key Responsibilities:

• Prepare a strategy for quality product delivery.
• Strategize, plan, design, prepare, review, execute, monitor, and control- Functional Test (positive and negative), Database Test, Regression Test, Smoke Test, Sanity Test, Performance Test (Load and Stress), UI Responsive test.
• Strategize, plan, design, write scripts, execute, monitor, and control- automation of regression and performance tests.
• Plan, execute, monitor, and control defects/bugs management- reporting and driving closure.
• Validate and reproduce production support bugs/incidents.
• Conduct Incident Trend Analysis, perform RCA, figure out the scope of improvements, decide actionable, drive implementation and closure of actionable.

Education & Experience:

• BE/BTech, ME/MTech (Computer Science), or MCA preferred.
• 15+ years in software testing (manual & automation) with 5+ years in managing testing projects.
• Prior experience as QA Manager or Test Architect.
• Expertise in SDLC, STLC, Agile processes, and performance testing.
• Proficient in test planning, execution, and various testing types (functional, regression, security, performance, etc.)
• Skilled in automation and incident trend analysis (RCA).
• Experience leading teams of 20+ members.

Skills & Competencies:

• Expertise in Data-driven and Keyword-driven Testing Frameworks.
• Proficient in cross-browser and parallel testing with Selenium WebDriver, Cucumber, Selenium Grid, and similar tools.
• Strong multitasking abilities and adherence to strict deadlines.
• Knowledge of Mobility Testing, BDD frameworks, and CI/CD pipelines (preferred)
• Tools: Selenium, AutoIT, UFT, LoadRunner, JMeter, JIRA, MS Office, Git.
• Languages: Core Java.
• HTML, XML, VB Script.
• MS Access, SQL Server, Oracle, MySQL, MongoDB.
• Windows, Ubuntu, Mac OS.

What We Offer?

At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:

• Learning & Growth: We support your professional development at every step.
• Cutting-Edge Technologies: Engage in pioneering and innovative projects.
• Global Opportunities: Expand your horizons & work on international assignments.
• Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
• Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
• 5 Days a Week: Embrace a healthy work-life balance.
• Group Health Insurance: Your health and well-being are our priority.
• Open Door Policy: Your ideas and feedback are always welcomed.
• Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!

Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.