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58 Senior Program Manager Jobs

Senior Program Manager- PM

Centre for Effective Governance of Indian States (CEGIS)- CLOP

3.6

based on 6 Reviews

8-12 years

New Delhi

1 vacancy

Senior Program Manager- PM

Centre for Effective Governance of Indian States

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Hospital Administration Healthcare Project Management Recruitment Procurement Change Management

+ 4 more

Job Description

To enhance the effectiveness of government work in India, CEGIS Personnel Management team is pioneering a competency-driven approach to Capacity Building. This shift addresses a significant challenge wherein the existing system prioritises strict adherence to rules linked to specific offices rather than attaining the desired outcomes. While this can limit the autonomy of frontline staff and managers, potentially hindering accountability for results, the innovative approach actively seeks to empower individuals and cultivate a results-oriented culture. This approach ensures the establishment of a more impactful and accountable government framework.

Purpose statement of PM Vertical We believe that empowered, equipped and future-ready government officials are crucial to achieving citizen-centric service delivery.

We work with central, state, and local governments to actualise their human capital by improving human resource management practices and organisational effectiveness. We believe that supporting governments in undertaking these reforms will result in improved execution capacity and a fulfilling career journey for government officials.

The competency-driven approach focuses on the skills, knowledge, and attitudes required for specific government roles. By prioritising these competencies, CEGIS aims to bring clarity to the work done by officials and empower them to achieve better results. This translates to a shift in accountability from simply following processes to delivering tangible outcomes.

The Personnel Management team achieves this through three key workstreams.

Competency-Based Recruitment Ensures that the right people are selected for the job, bringing the necessary skills on board from the outset.
Competency-Based Capacity Building (Learning & Development) Equipping government officials with the ongoing training and development they need to excel in their roles.
Revamped Performance Management System Evaluating and improving individual and team performance based on achieving defined goals, not just by adherence to procedures.

Position Summary

We are seeking an experienced and dynamic Senior Program Manager for our Personnel Management vertical to design and drive strategic initiatives around performance management, specifically leveraging an Electronic Human Resource Management System (eHRMS) within a government framework. This role aims to ensure that the eHRMS streamlines HR processes and aligns with the governments objectives for efficiency, accountability, and transparency in public sector performance.

The ideal candidate will understand competency as a concept and its wide application in performance management. The candidate must also possess deep knowledge and understanding of how technology can be used in performance management in government systems. The candidate is expected to have a proven track record of using principles of systemic thinking and change management and has developed some compelling knowledge resources built to advocate novice frameworks and concepts.

Roles and

Program and team Management & Strategic Planning

Lead the strategic design and development of performance management systems within government departments, aligning them with public service goals.
Collaborate with senior government officials to establish performance benchmarks that drive improvement in service delivery.
Manage and mentor a remote team of manager(s) and associate(s) to deliver time-bound, defined outputs and outcomes in alignment with the projects objectives, ensuring effective collaboration, communication, and productivity across various locations.
Promote a culture of performance excellence and accountability across various government bodies through the effective use of eHRMS.
Strategise and maintain program objectives with the co-lead/lead and implement them with the manager and associates.
In collaboration with other team members, manage the administrative aspects of the program, such as hiring, procurement, and contract management.
Liaison and management of relationships with other stakeholders, such as Technology partners, training institutes, learning content developers, etc.
Develop knowledge resources such as process guides/ notes/ white-paper to contribute to knowledge management practices.
Plan and organise outreach interventions such as webinars and workshops.

Performance Management System Implementation

Develop and implement a government-specific performance management framework that integrates seamlessly with the eHRMS platform.
Ensure that the performance management systems capture real-time data, enabling accurate tracking of public servants contributions and impact.
Lead initiatives to ensure that key performance indicators (KPIs) and performance evaluation criteria are aligned with government priorities and objectives.

Stakeholder Engagement

Collaborate with key stakeholders and government departments to deliver a range of tasks related to competency-based practices and approaches built towards solving personnel management development outcomes.
Act as a liaison between government HR, IT, and performance management units to ensure smooth implementation and use of the eHRMS platform.
Collaborate with ministries, state departments, and public sector units to identify performance gaps and create action plans for improvement.
Engage with external vendors and technology providers to ensure the eHRMS system meets public sector needs.
Maintain relationships with all stakeholders by creating periodic updates through documents, presentations, etc.

Data Analytics & Reporting

Develop performance dashboards and reporting tools within eHRMS to provide decision-makers with insights on workforce productivity, employee engagement, and resource allocation.
Present regular performance updates to senior government officials and policymakers to influence decision-making at the highest levels.
Use eHRMS data analytics to highlight areas where government departments excel or underperform and propose strategic interventions.

Research and Strategy

Study and incorporate best practices for competency-based HR practices such as recruitment, capacity building, and performance management.
Conceptualise and perform research and analysis on data gathered during the program; present the programs outputs in the form of reports, whitepapers, and other collaterals.
Think ahead with the seniors and colleagues to plan and prioritise the various activities and constantly link them to the broader goals of the program and organisation.

Education, Experience, Required Skills, Characteristics and Qualities

Masters degree or equivalent in Public Policy, Management, Human Resources, Social Works, Extension Education or related fields.
8-12 years of work experience in a high-performing environment in project management/ technology consulting, etc., preferably within the Indian government (central as well as state-facing role).
Prior performance management and/ or HR strengthening experience in the development sector, preferably with governments.
Project/ program management or implementation roles with governments, multi-laterals, and international development institutions.
Exceptional oral and written communication skills in crafting tailored presentations, reports, and concept notes for internal and external stakeholders.
Ability to build and manage relationships with multiple stakeholders.
Experience in growing and managing teams.

Cultural Fitment

Embrace an open, diverse, and positive work environment.
Proactive, self-motivated, and able to manage multiple tasks in a fast-paced environment.
Work collaboratively with multiple teams at horizontal and vertical levels in a result-oriented manner.
Proactively seek and give feedback on the tasks handled by the team and proactively initiate action when they see a problem.
Practices proactive reflection and continuous improvement of behaviours and actions.

Note

The role will require travel within India depending on the project requirements.
Remuneration will be competitive with Indian philanthropy and social sector pay scales and will depend on the candidates experience levels.

Employment Type: Full Time, Permanent

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