Senior Product Manager - Payment Systems (10-15 yrs)

Company Overview.

- At Zuora, we do Modern Business.

- We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet.

- It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth.

- Through our leading expertise and multi-product suite, we are transforming all industries and working with the world's most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

- The Team & Role - Zuora Payments offers cutting-edge technology in orchestrating and optimizing payments for businesses across the globe.

- We provide businesses a comprehensive payments solution that helps in increasing the revenues and reducing the operational costs.

- By streamlining the payment operations and abstracting the complexities of the payments ecosystem we help companies in capturing every dollar flowing through their business.

- Zuora payments adds value to businesses in acquiring, engaging and retaining customers by providing the choice of payments and reducing the involuntary churn.

- If you are looking to help the world's best companies win through total monetization and drive impactful innovations in the payments space, we have a very important role to offer.

- We are looking for a seasoned and visionary product leader to join our Product & Technology team and play a key role in shaping the product offerings in payments.

- This role offers fantastic opportunities to work with wider ecosystems like payment providers, banks & various partners, translating market needs into feature sets, and working closely with engineering, product marketing, sales, and customer success teams to deliver world-class solutions.

Your Key Responsibilities.

- Experience in Payment Systems: Leverage expertise in payment technologies and business models to guide product strategy.

- Creative Problem Solving: Employ a creative mindset to develop unique solutions for complex challenges in the payment domain.

- Simplify Complexity: Break down and simplify complex payments concepts for customers, partners, and internal stakeholders.

- Roadmap Vision: Drive scalable and robust product roadmap.

- Prioritize roadmap to support key business objectives and corporate strategy.

- Customer-Centric Approach: Engage directly with customers to understand their needs, gather feedback, and identify industry trends.

- Represent the voice of the customer in internal discussions and decision-making processes.

- Conduct regular customer interviews and surveys to validate product ideas and gather insights.

- Market Insights: Stay abreast of market trends and emerging technologies.

- Leverage this knowledge to continuously evolve our product offerings.

- Passion for AI: Harness a passion for artificial intelligence and its applications in solving real-world payment problems.

- Stakeholder Management: Collaborate with internal and external stakeholders such as engineering, UX, product marketing, solution management, legal, sales, customer success, customers, partners, and industry analysts.

- Deliver high-impact presentations, pitches and workshops to diverse audiences, including customers, partners and employees.

- Product Launch and Lifecycle Management: Plan and execute product launches, including coordination with marketing and product marketing.