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1 Kalpataru Group Senior Executive - CRM Job
Senior Executive - CRM (Post Sales)
Kalpataru Group
posted 20d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Role & responsibilities
- Collections: To monthly, manage & collections targets of debtors, reminder in process bucket and new booking.
- Non projection amount remarks Pre-intimations/ Demand letters Payment reminders Pre-termination & Forfeiture 16B collection Customer contact and engagement
- Customer Lifecycle (On-boarding & Post Onboarding) : On Boarding 1. Welcome call 2. Customer visit for on-boarding process 3. Stamp duty & AFS registrations 4. Customer portal adoption 5. ROC, NOC generation.
- Post Onboarding: 1. Q/R/C handling 2. Engagement calendar 3. SFDC updation
- Operations : Customer file maintenance SAP/DMS data entries Tracker updations (Refunds/Registration/Possession) VCL / Society formation related/ Possession related/Other documentation
- Process improvements/ Initiatives : Gaps identified/ Process improvement suggestions / initiatives
Preferred candidate profile
- Advanced Communication
- Customer Orientation
- Relationship Building
- Interdepartmental Coordination
- Sales Documentation
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Executive - CRM roles with real interview advice
What Senior Executive - CRM at Kalpataru Group are saying
Rating based on 1 Senior Executive - CRM
review
Anonymous · Customer Success, Service & Operations
in Pune
Likes
Work Life Balance
- Skill development - Good+4 more
Dislikes
Salary, Appraisal
- Promotions - Poor
Senior Executive - CRM salary at Kalpataru Group
reported by
7
employees
with 1-13
years exp.
₹5.5
L/yr - ₹7.2
L/yr
53%
more
than the average Senior Executive - CRM Salary in India
View more details
What Kalpataru Group employees are saying about work life
based on 783 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Kalpataru Group Benefits
View more benefits
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