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Senior Engineer, Application Management
London Stock Exchange Group
posted 29d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Resolve Incidents and Problems
- Monitor ServiceNow for Incidents and Problems
- Analyse problems and decide on suitable resolutions
- Apply resolutions following the Post Trade Change Management procedure
- Report status to relevant business and IT teams
- Record progress of incident resolution in ServiceNow
- Follow documented incident management procedures
- Bug fixes and enhancements to Post Trade products
- Design solutions for longer term fixes for application bugs and minor functionality enhancement requests
- Implement application fixes
- Update code repository with source code changes where necessary
- Update relevant WIKI/ documentation with changes
- Co-ordinate the Release process for new releases
- Work to the ITIL standard following Post Trade policies
- Building and supporting environments
- Configuring monitoring and logging software (Datadog preferably) on all resources of the application service
- Maintain working relationship with business teams and business management
- Should be willing to work on Morning, Day or Night shift based on UK time according to the monthly roster
- Out of hours support / On-call support
- Be available for overnight support of production services to ensure successful completion of processing
- Respond to overnight calls and deal with issues
- Support weekend releases and maintenance work
- Consultancy
- Provide consultancy during bug fixes, design and implementation
- Act as subject matter experts for the application and the relevant business domain
- Assist in project related work
- Carry out requirements as defined by project team
- Quality check potential changes
- Review development release packages prior to production deployment
- Provide benefit of experience in the business area and application
- DR, Daily KRI, Monthy Service Review
- Participate in Production out of hours activities such as Disaster Recovery exercises
- Work with Service management and chip in the monthly service review with Stakeholders
- Work with Op Risk team to publish daily KRI to Stakeholders
PERSON SPECIFICATION
Education:
- Degree educated, preferably in a technical field
Required skills and experience
- Excellent problem-solving and analytical skills
- Strong understanding of product development lifecycle and methodologies
- Good knowledge of DevOps and its related Technologies : CI/CD , Jenkins , Ansible, Kafka
- Good knowledge of AWS Cloud Technologies ( EC2, EBS, RDS, VPC, Aurora, MSK, ALB, ECR)
- Knowledge of GCP Anthos, Kong API Gateway
- Good UNIX/Linux System Administration skills
- Good SQL Coding skills ( Oracle SQL )
- Good Scripting skills ( Shell scripting, Python )
- Experience in Configuring and monitoring using DataDog
- Exposure to XML
- Experience with IBM MQ ( Preferred )
- Knowledge of Network Diagnostics & Web Servers
- Hands-on in version control repository/Deployment (Ideally bitbucket, GitLab, Docker, Terraform, Terragrunt, Flyway, Liquibase)
- Experience in Service Now
Person Specification
- Good communication skills
- Willing to adopt Hybrid working mode and work in Bangalore Office
- Good to have ITIL or AWS certification
- Experience in Financial or an investment banking environment or clearing service environment
- Knowledge of Trade Life Cycle services
- Familiarity with financial products and financial terms
- Excellent analytical skills, Attention to Detail and problem-solving abilities.
- Solid technical background in the core technologies with several years of experience.
- Ability to communicate clearly and concisely to IT, business teams and to senior management
- Strong negotiation / influencing skills able to overcome resistance and reach consensus and compromise in order to attain the required objective.
Employment Type: Full Time, Permanent
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What Senior Engineer at London Stock Exchange Group are saying
Senior Engineer salary at London Stock Exchange Group
reported by
15
employees
with 5-9
years exp.
₹15
L/yr - ₹37
L/yr
188%
more
than the average Senior Engineer Salary in India
View more details
What London Stock Exchange Group employees are saying about work life
based on 817 employees
Flexible timing
Monday to Friday
No travel
Day Shift
London Stock Exchange Group Benefits
View more benefits
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