Senior Business Development Executive

About the role:

As an Senior Executive managing key hotel accounts at Cleartrip, your role is dynamic and

multifaceted, focusing on building strong client relationships, driving revenue growth, delivering

exceptional customer experiences, and contributing to the company's strategic objectives.

You are Responsible for:

• ​Develop and maintain strong relationships with Hotel key partners by understanding their needs, objectives, and challenges. Act as the primary point of contact and build trust through regular communication and proactive engagement.
• Responsible for efficiently resolving customer service escalations related to the managed chains portfolio
• Identify opportunities for partners by promoting new products or services that will help improve Cleartrip business and drive revenue growth
• Help identifying new potential partner, negotiate contract terms, pricing, and service-level agreements. Ensure that existing contracts are accurately documented, reviewed, and executed in a timely manner.
• Work closely with internal teams & support during individual and team projects
• Ensure that clients derive value from products or services and achieve their desired outcomes
• Provide ongoing support, address issues or concerns promptly.

To succeed in this role you should have the following:

• Strong and effective communication skills
• Problem solver and results driven
• Proactive in identifying growth opportunities and mitigating risks.
• Ability to influence partners over the phone to implement suggestions
• Ability to prioritize own workload and effective time management
• Collaborative approach with the ability to work effectively in cross-functional teams
• Bachelors degree in business, marketing, hospitality or related field.

About the team:

• Our team comprises seasoned professionals with extensive experience in account management, client relationship building, negotiation, and strategic planning. Each team member brings a unique skill set and industry knowledge that contributes to our collective success.
• Collaboration is at the heart of our teams approach. We believe in leveraging each other strengths, sharing insights and best practices, and working together seamlessly to achieve our common goals
• Our team is results-oriented, constantly striving to exceed expectations and deliver measurable outcomes for our clients. We set ambitious targets, track performance metrics rigorously, and adapt our strategies based on data-driven insights to drive revenue growth and achieve key performance indicators.
• Our team members actively seek opportunities to expand their skills, stay updated on industry trends, and embrace new technologies and best practices to stay ahead of the curve.
• We foster a supportive and inclusive work environment where team members feel empowered to share ideas, take initiative, and contribute to our collective success.