Senior Business Analyst / Lead Business Analyst

Some careers shine brighter than others.

If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Lead Business Analyst

In this role you will:

To Lead - Recharges/billing of DAO Function and develop standardize process of capturing consumption, its allocation to end customer and recharging the same using internal Billing system (HIBS). Additionally, drive the change process by developing standard reports and process for recharge rate, Normalization factor and other factors impacting billing.

Key Responsibilities:

• Define controls to ensure all cost and consumption is recharges to final customers using the applicable recharge rate.
• Support availability of MI to analysis actuals and mechanism to let users perform month on month / Y vs Y variance analysis.
• Prepare executive summary and present them to senior stakeholders across the business/function.
• Analyze financial data, perform variance analysis, identify trends, and make recommendations for improvements.
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards.
• Identify opportunities for process improvements and provide solutions to management (for e. g. , Increase productivity by developing automated reporting/forecasting tools)
• Support Department COO / Regional Finance Team with complex billing reports interpretation.
• Gain advanced understanding of Business and Business processes.
• Support organization restructuring by quickly adopting the new framework based billing and performing necessary YTD adjustments as needed.