Senior Associate-Branch Operation

Job Description Branch Operations Senior Associate

About HDFC Life:

HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

• Customer Relationship and Services
• New Business Processing
• Policy Servicing
• Claims
• Documentation
• Business Retention
• Persistency/Revival
• Lead Generations

Knowledge, Skills & Abilities:

• Academic Qualification: Graduate/Post Graduate
• Age: 21 years-35 Years
• Work Experience:1-2 years of experience in Sales, operations, customer service, preferably from Insurance or Banking sector.

Required Skills:

• Good communication skills
• MS Office (Excel, PowerPoint and etc.)