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5 Lowe's Senior Analyst Jobs
Senior Analyst - Marketplace Management
4-9 years
Bangalore / Bengaluru
1 vacancy
Senior Analyst - Marketplace Management
Lowe's
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Sr. Analyst, Marketplace Management is responsible for onboarding new sellers and items onto Lowes.com and maintaining the relationship with the seller post onboarding. This will include monitoring performance, conducting business reviews, identifying opportunities for improvement and triaging issues that arise.
The ideal candidate will be detail-oriented with digital business or merchandise operations experience, home improvement or digital retail knowledge, and strong organizational skills. This role will partner across digital and merchandising to implement the category expansion strategy for third-party sellers, enable a clear process to get those sellers onto the site and continuously improve the process to reduce cycle time and increase seller satisfaction.
Key Responsibilities:
- Provide onboarding support to welcome sellers onto lowes.com, shepherding them through all set-up steps/activities on DSCO/Rithum/Mirakl and other seller platforms as necessary.
- Ensure all the appropriate seller information/ item attributes are captured, verified and uploaded to ensure sellers and products are listed and meet the necessary guardrails, aligned to Lowe s data quality guidelines
- Execute process/tasks assigned ensuring expected timelines are met to complete successful onboarding of seller and items without escalations owning individual operational KPIs.
- Work with leadership to conceptualise, design, develop and execute processes for the Seller and Item onboarding activities.
- Support managers/leadership in developing and maintaing SOP documents, review and refine processes for optimal efficiency.
- Regularly interface and consult with sellers, troubleshooting set-up issues to aid in successfully onboarding items into the marketplace
- Maintain and organize seller-related documents, follow-up as necessary.
- In partnership with Trust & Safety and Seller Operations teams, ensure seller standards are defined and upheld
- Implement technical rules and other processes within the seller management tools to automate aspects of the function
- Meet or exceed key results (financial, operational and customer) related to digital third-party sellers through collaborative improvement
- Keeps leadership informed of progress, escalates for support as necessary
- Indirectly develops the team, participates in team-building and growth opportunities, consistently seeking to improve self and others.
Years of Experience:
- Min 4+ Years relevant experience in online/retail merchandising, digital business, operations.
Required Minimum Qualifications :
- Bachelors Degree Business Administration, Marketing, Operations, Data Analytics, or related field.
Primary Skills (must have)
- Experience with digital or marketplace or category merchandising
- Highly Detail-oriented with strong operational mindset
- Proven Expertise in third-party assortment management, data quality methodology/guidelines
- Experience with third party marketplace systems such as DSCO/Rithum/Mirakl etc
- Excellent written and verbal communication skills, including the ability to converse with US based sellers via email, phone, teams calls(to be evaluated)
- Experience in customer facing/telecall/Customer Support roles
- Experience working with Excel and other data/reporting tools
- Excellent problem-solving and time management skills
Secondary Skills (desired) :
- Retail corporate experience
- Experience managing a business portfolio in a large retail environment
- Experience with ticketing/volume management tools
- Account management, client serving or consulting experience
- Experience with data analysis and providing insights about the data
- Experience / familiarity with Adobe Analytics, Power BI, Tableau, Superset, or other analytics platforms.
Employment Type: Full Time, Permanent
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What Senior Analyst at Lowe's are saying
Rating based on 30 Senior Analyst
reviews
Anonymous · Data Science & Analytics
in Bangalore / Bengaluru
Likes
Work culture and people management is great here
- Skill development - Good
+4 more
Dislikes
Salary and perks are slightly behind industry standards
Senior Analyst salary at Lowe's
reported by
238
employees
with 3-8
years exp.
₹7
L/yr - ₹25
L/yr
96%
more
than the average Senior Analyst Salary in India
View more details
What Lowe's employees are saying about work life
based on 786 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Lowe's Benefits
View more benefits
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