Revenue Operations Order & Deal Desk Specialist

At Securonix, we re on a mission to secure the world by staying ahead of cyber threats, reinforcing all layers of our platform with AI capabilities. Our Securonix Unified Defense SIEM provides organizations with the first and only AI-Reinforced solution built with a cybersecurity mesh architecture on a highly scalable data cloud. Enhanced by Securonix EON s AI capabilities, our innovative cloud-native solution delivers a seamless CyberOps experience, empowering organizations to scale their security operations and keep up with evolving threats.

Recognized as a five-time leader in the Gartner Magic Quadrant for SIEM and highly rated on Gartner Peer Insights , our award-winning Unified Defense SIEM provides organizations with 365 days of hot data for rapid search and investigation, threat content-as-a-service, proactive defense through continuous peer and partner collaboration, and a fully integrated Threat Detection, Investigation, and Response (TDIR) experience all within a single platform. Built on a cloud-native architecture, the platform leverages the Snowflake Data Cloud for unparalleled scalability and performance.

Securonix is proud to be a cybersecurity unicorn and featured in CRNs 2024 Security 100 list. Backed by Vista Equity Partners , one of the largest private equity firms with over $100 billion in assets under management, we have a unique advantage in driving innovation and growth. With a global footprint, we serve more than 1,000 customers worldwide , including 10% of the Fortune 100. Our network of 150+ partners and Managed Security Service Providers (MSSPs) enables us to deliver unmatched security solutions on a global scale.

At Securonix, we are driven by our core values and place our people at the heart of everything we do:

• Winning as One Team: We work together with universal respect to achieve aligned outcomes
• Customer Driven Innovation: We innovate to stay ahead of the market and create value for our customers
• Agility in Action: We embrace change and are unified in our purpose and objectives amidst change

Join us as we redefine cybersecurity, innovate fearlessly, and grow together as one team.

Summary:

The Revenue Operations Order & Deal Desk Specialist plays a critical role in supporting global sales teams and ensuring data integrity across the Quote -to-Fulfillment process. This position involves generating accurate and timely quotes, collaborating with cross-functional teams, and maintaining compliance with revenue recognition standards. Act as a key partner to Sales Representatives, Sales Leadership, and the Legal and Finance teams to optimize processes, maintain accuracy, and support the Quote-to-Cash (QTC) cycle.

Key Responsibilities:

1. Quote Generation & Order Management
   • Collaborate with Sales Representatives and Sales Leadership to generate and build accurate and timely quotes.
   • Ensure all order forms have correct dates, SKUs, descriptions, requirements and align with internal systems and legal requirements.
   • Process opportunities efficiently, adhering to established QTC protocols.
2. Data Integrity & Compliance
   • Maintain and validate data integrity across Deal Desk operations from Order to Fulfillment.
   • Ensure adherence to revenue recognition requirements and accounting principles for revenue recognition.
   • Document QTC processes and other procedures as needed.
   • Breakdown of product packages into SKU level detail within Salesforce.
3. Cross-Department Collaboration
   • Partner with Legal, Billing, and Revenue System Operations teams to streamline processes and recommend improvements.
   • Serve as the primary point of contact for Field Sales teams on booking, subscription management, and license delivery protocols.
4. Training & Enablement
   • Deliver relevant training to new and existing Sales Reps on Deal Desk operations, order booking, and QTC best practices.
5. Revenue Analysis & Reporting
   • Apply knowledge of ARR, cost, and gross profit calculations in daily tasks.
   • Utilize Salesforce, Excel, Google Sheets, and other tools to analyze data and generate reports.
6. End-of-Month/Quarter Support
   • Prioritize tasks and maintain flexibility to meet deadlines during high-volume periods.

Required Skills & Qualifications:

• 2+ years of experience in Revenue Operations, Deal Desk, or a related role within a B2B SaaS company.
• Proficiency in Salesforce, Excel, and G-Suite (Google Sheets).
• Strong understanding of ARR, cost, and gross profit calculations.
• Knowledge of revenue recognition requirements and accounting principles.
• Excellent communication skills and ability to collaborate with global, cross-functional teams.
• Exceptional attention to detail and organizational skills.
• Ability to multitask and prioritize effectively in high-pressure environments.
• Experience with direct and channel sales models.

Preferred Skills:

• Familiarity with Gainsight and DocuSign.
• Experience with subscription management and billing systems.
• Process improvement and automation expertise.
• Knowledge of pricing and financial modeling in Google Sheets or Excel

Benefits:

As a full-time employee with Securonix, you will be eligible for the following employee benefits:

• Health Insurance with a total sum insured is INR 5,00,000
• Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law
• Personal Accident with total sum insured is INR 10,00,000
• Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.

Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Securonix complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.