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Security and Intelligence Services (India)

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293 Security and Intelligence Services (India) Jobs

Assistant Manager

S&P Global Inc.

based on 1.3k Reviews

2-3 years

Ahmedabad

1 vacancy

Assistant Manager

Security and Intelligence Services (India)

posted 2hr ago

Flexible timing

Key skills for the job

+ 1 more

Key Responsibilities:

Team Leadership Supervision:

Lead, motivate, and inspire a team of 120+ individuals to meet daily, weekly, and monthly targets.
Provide guidance, direction, and support to ensure the team meets performance objectives and quality standards.
Foster a positive and inclusive work environment, ensuring the team remains focused, engaged, and collaborative.
Conduct regular team meetings to communicate updates, share best practices, and address any challenges.

Task Management Workflow Coordination:

Oversee day-to-day operations, ensuring tasks are completed on time and in accordance with company procedures and quality standards.
Delegate tasks and responsibilities to team members based on their skill sets, experience, and development goals.
Monitor individual and team performance, adjusting workloads or providing assistance as necessary to meet operational demands.

Training Development:

Provide on-the-job training and mentoring to new and existing team members to enhance their skills and productivity.
Identify team development needs and work with management to create training programs or growth opportunities.
Perform regular performance reviews, providing feedback and coaching to improve both individual and team performance.

Performance Monitoring Reporting:

Track and measure individual and team performance metrics, providing reports and updates to management.
Ensure that team members adhere to established quality standards, processes, and KPIs.
Identify areas for improvement and proactively implement corrective actions to address any performance gaps.

Problem-Solving Issue Resolution:

Act as the first point of contact for resolving team-related issues, conflicts, or concerns, ensuring quick and effective resolutions.
Analyze challenges faced by the team and provide solutions to streamline operations and improve overall performance.
Escalate complex or unresolved issues to higher management as necessary.

Collaboration with Cross-Functional Teams:

Collaborate with other departments to align on projects, initiatives, and operational goals.
Serve as a liaison between upper management and team members, conveying updates, expectations, and feedback both ways.
Work with other team leads and department heads to share best practices, discuss challenges, and ensure alignment across teams.

Continuous Improvement:

Encourage a culture of continuous improvement by identifying and implementing process enhancements or best practices.
Lead initiatives to improve team efficiency, reduce errors, and optimize workflows.
Stay up-to-date with industry trends and new technologies to propose innovative solutions for the team.

Administrative Operational Support:

Ensure accurate documentation and reporting of team activities, attendance, and other relevant data.
Handle administrative tasks related to team operations, including scheduling, resource allocation, and workload management.
Ensure compliance with company policies and health safety regulations.

Qualifications:

Experience:
- 2-3 years of experience in a leadership or supervisory role, with experience in [specific industry or department].
- Proven ability to manage a team, set clear goals, and motivate others toward achieving high performance.
Skills Competencies:
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), Power Bi Spark Assist (LLM).
- Ability to prioritize tasks and manage time effectively.
- Conflict resolution and coaching skills.
- Attention to detail with a focus on quality and accuracy.