Security Analyst

Role & responsibilities

• Represent the BISO team to all these Operational requirements:
• Contract reviews
• Security Guard Management
• Client/Operational audits
• FE internal audits
• Client visits
• Security Guard Management
• Assist in all client and internal audits for the region assigned
• Assist in conducting IT security risk assessments, reviews and risk management services throughout the company;
• Under supervision of the Manager or Director, Regional BISO, provide security risk evaluation, audits, mitigation and solutions to projects and initiatives.
• Assist in the development and implementation of strategies to balance security recommendation with business needs
• Respond to inquiries and requests on security related questions from solutions providers, developers, engineers, and leadership team
• Work with IT to ensure assets are adequately secured to clients requirements
• Conduct and support physical security planning, reviews, audits and operations
• Provide Tier 2 support to our internal security, operations and other staff in the identification, investigation and mitigation of fraudulent and other prohibited activities, geolocation violations, DLP alerts
• Provide support to operations and account teams to remediate missed SLAs for security awareness, termination of accounts
• Provide security input to Enterprise Change Management team to facilitate client requested changes
• Provide support to the regional team to gather audit evidence and provide follow-up responses to client security audit activities or internal security audit activities
• Respond to and work security tickets as assigned to the regional BISO team
• Other security-related support functions as needed or assigned to the regional BISO Team by the VP Business Information Security or the Chief Security Officer

Experience Target:

1. Call center experience of at least 10 months(Optional)

2. At least have auditing, analytics, security, or IT experience either in a call center setting or in a different industry