City Head - Sales - Retail/Hospitality (8-15 yrs)

City Head - Sales

Location: Bangalore

Responsibilities:

Sales & Business Development:

- Drive and achieve overall sales targets across all salons in the city.

- Develop strategies to attract new customers and boost footfall.

- Implement initiatives to improve client retention and increase the frequency of visits.

Client Satisfaction & Experience:

- Ensure the highest standards of customer service are met at all salons.

- Continuously improve service offerings and operational processes to enhance client satisfaction.

- Create and maintain customer loyalty programs to improve retention rates.

P&L Management:

- Full ownership of Profit & Loss, ensuring operational efficiency and maximizing profitability.

- Monitor budgets, expenses, and revenue streams to optimize financial performance

Growth & Expansion:

- Identify and pursue new business opportunities, including potential locations and services that can contribute to the growth of the brand.

- Stay abreast of industry trends to ensure competitive positioning and innovation

Requirements:

Educational Background: MBA preferred.

Experience:

- Extensive experience in a similar domain, preferably in retail, hospitality, or beauty & wellness industries.

- Proven ability to effectively lead and manage teams across multiple locations.

- Deep understanding of budgets, sales strategies, and profit maximization