DevOps IT Infrastructure

Role & responsibilities

Key Responsibilities

• Prepare for new or changed services to meet defined needs of organisational users or providers
• Maintain and enhance the IT infrastructure and infrastructure components, including task automation via tools and coding
• Manage and apply software updates to ensure system security and stability
• Build and manage systems and components in virtualised and cloud computing environments
• Monitor performance of systems and services related to their contribution to organisation performance, security, and sustainability
• Provide technical leadership to optimise the performance of IT infrastructure
• Investigate and manage the adoption of tools, techniques, and processes (including automation) for the management of systems and services
• Oversee the planning, installation, maintenance, and acceptance of new and updated infrastructure components and infrastructure-based services
• Aligns to service expectations, security requirements, and other quality standards
• Ensures that operational procedures and documentation are fit for purpose and kept up to date
• Identifies, records, monitors, and resolves operational issues
• Provides appropriate status and other reports to specialists, users, and managers

Technical Skills

• Strong knowledge of IT infrastructure components (physical devices, virtual resources, software, middleware, network services, and data storage)
• Experience with virtualised and cloud computing environments experience in Azure must
• Experience in deploying/managing/monitoring applications using PostgreSQL databases must
• Familiarity with automation tools and scripting languages
• Knowledge of Linux/Unix operating systems and networking fundamentals
• Understanding of cloud service providers' security and compliance requirements
• Experience with IT service management frameworks (ITIL, ISO 20000)
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills

Required Certificates

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 5 years of experience in IT infrastructure management, with at least 2 years in a senior role
• Proven track record of successfully planning, implementing, and maintaining complex IT systems and services
• Strong technical knowledge and problem-solving skills
• Excellent communication and interpersonal skills
• Experience with ITIL or ISO 20000 frameworks is an asset